Xero Customer Advocate
1 month ago
Xero's vision is to make life better for people in small business, their advisors, and communities around the world. We believe that by delivering exceptional customer service, we can help our customers achieve their goals and succeed in their businesses.
Job DescriptionWe are seeking a skilled Xero Customer Advocate to join our team. As a key member of our Customer Experience Team, you will work closely with our customers to understand their needs and provide tailored solutions. Your role will involve responding to customer queries, providing guidance and support, and escalating priority issues when necessary.
What You'll Do- Communicate outcomes to customers simply, but effectively, ensuring that they are satisfied with the outcomes you give by written responses or by telephone
- Participate in proactive call campaigns to ensure our customers are getting the most out of Xero
- Achieve agreed targets, particularly your quality and productivity targets
You will be a confident, self-motivated individual who is passionate about delivering exceptional customer service. You will have excellent communication skills, both written and verbal, and be confident in making outbound proactive phone calls. You will also be a team player who proactively assists other team members.
-
Xero Accounting Specialist
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeXero is a leading cloud accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Service Advisor at Xero, you will play a crucial role in delivering exceptional support and guidance to our customers.">Job Description:We are seeking an experienced Accounting Support Professional to join our team. In this role,...
-
Customer Experience Associate
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeXero is committed to delivering exceptional customer experiences that drive business growth and success. As a Customer Experience Associate, you will play a vital role in achieving this goal.">Job Overview:We are seeking an experienced Customer Experience Associate to join our team. In this role, you will be responsible for providing timely and accurate...
-
Accounting Customer Advisor
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeAbout Xero">Xero is a cloud accounting platform that helps small businesses and their advisors succeed. Our purpose is to make life better for people in small business, their advisors, and communities around the world. We support our people to do the best work of their lives so that they can help small businesses grow and thrive through better tools,...
-
Customer Support Professional
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeCompany OverviewXero is a global leader in cloud accounting software, helping small businesses and their advisors grow and thrive. Our purpose is to make life better for people in small business, their advisors, and communities around the world.Job DescriptionWe are seeking a skilled Customer Support Professional to join our team. As a key member of our...
-
Accounting Experience Specialist
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeJob TitleWe are seeking an experienced Accounting Experience Specialist to join our team. As a key member of our Customer Experience Team, you will work closely with our customers to understand their needs and provide tailored solutions. Your role will involve responding to customer queries, providing guidance and support, and escalating priority issues when...
-
Qualified Accountant
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Protalent Full timeXero SpecialistProtalent is seeking an experienced ACCA Apprentice Accountant to provide expert accounting services to our clients. The successful candidate will possess a strong understanding of Xero accounting software and be able to communicate effectively with clients.In this role, you will prepare sets of accounts for various business types, including...
-
Retail Customer Advocate
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Mamas & Papas group Full timeJob Summary: As a Retail Customer Advocate at Mamas & Papas, you will be the face of our brand in our Milton Keynes store. Your primary responsibility will be to provide an exceptional customer experience, building strong relationships with customers and driving sales growth through product recommendations and upselling opportunities.Main...
-
Customer Security Advocate
4 days ago
Milton Keynes, Milton Keynes, United Kingdom JOHN LEWIS & PARTNERS Full timeJOHN LEWIS & PARTNERS is seeking a dedicated individual to fill the role of Diversity and Inclusion Partner. As a Customer Security Advocate, you'll be responsible for mitigating the risk of malicious harm to our partners and customers, while managing shrinkage performance within set parameters.This is a full-time permanent contract with a competitive salary...
-
Smart Energy Customer Advocate
1 month ago
Milton Keynes, Milton Keynes, United Kingdom E Gruppe Full timeAbout E GruppeWe are looking for a skilled and motivated individual to join our team as a Smart Energy Customer Advocate.In this role, you will work directly with customers to understand their energy needs and develop solutions to reduce their energy consumption. This may involve installing Pay-As-You-Go (PAYG) meters or providing advice on how to manage...
-
Supply Chain Customer Advocate
4 days ago
Milton Keynes, Milton Keynes, United Kingdom Peripass Full timeAbout the Opportunity: Peripass is seeking an experienced Supply Chain Customer Advocate to join our customer success team. As a key member of our logistics transformation initiative, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key Responsibilities:Work closely with sales...
-
Customer Experience Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Roman Health Pharmacy LLC Full timeXero is a leading provider of cloud accounting and bookkeeping solutions. We are seeking an experienced Customer Experience Specialist to join our team in Roman Health Pharmacy LLC.Job SummaryWe are looking for a skilled and customer-focused professional to provide exceptional support and guidance to small business owners, bookkeepers, and accountants. The...
-
Customer Experience Specialist
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Roman Health Pharmacy LLC Full timeXero: A Leader in Cloud AccountingXero is a global leader in cloud-based accounting software, dedicated to empowering small businesses and their advisors to succeed. Our purpose is to make life better for people in small business, their advisors, and communities around the world.We are seeking an experienced Customer Experience Specialist to join our team....
-
Support Excellence Advocate
7 days ago
Milton Keynes, Milton Keynes, United Kingdom TTEC Full timeWe are excited to announce an opportunity for a highly motivated and customer-focused individual to join our team as a Support Excellence Advocate in Milton Keynes, UK. As a representative of Volkswagen Group, you will be responsible for delivering exceptional customer experiences while working in a dynamic and inclusive environment.About the RoleThe ideal...
-
IT Customer Advocate
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment Solutions is proud to present an exciting career opportunity for an ambitious IT professional. We are seeking a skilled Technical Support Specialist to join our client's team, responsible for delivering exceptional customer support services.About the PositionThe ideal candidate will possess strong technical expertise, excellent...
-
Customer Advocate
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full timeJoin us as we search for a highly skilled Adviser (Policy) to support our client's mission to provide exceptional customer service.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.The role involves maintaining the company's reputation for providing high-level...
-
Resident Safety Advocate
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Paradigm Housing Group Full timeParadigm Housing Group seeks a Resident Safety Advocate to contribute to their Fire Safety team on a 12-month fixed-term contract.This role focuses on ensuring resident safety and supporting the team with fire risk assessments and compliance work.Key responsibilities involve allocating fire safety tasks to internal teams and external contractors.You will...
-
Client Success Advocate
1 month ago
Milton Keynes, Milton Keynes, United Kingdom WorkBuzz Full timeAbout the PositionWe are seeking a Client Success Advocate to join our Customer Support team at WorkBuzz. As a key member of our team, you will be responsible for providing exceptional customer support to our clients, ensuring high levels of client satisfaction, and contributing to the growth and success of our business.The ideal candidate will have a strong...
-
Customer Service Representative
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Roman Health Pharmacy LLC Full timeAt Roman Health Pharmacy LLC, we're on a mission to deliver exceptional customer support that empowers small business owners, bookkeepers, and accountants to thrive. We're seeking highly skilled Support Specialists to join our team!About the RoleThis is an exciting opportunity for someone with a passion for accounting and excellent communication skills to...
-
Customer Service Advocate
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a skilled and customer-centric individual to support our company in Aylesbury as a Claims Technician on a permanent basis.Responsibilities:Deliver exceptional customer service through inbound and outbound callsAddress customer inquiries and complaints in a timely and effective mannerMaintain accurate records of customer...
-
ACCA Practice Accountant
1 month ago
Milton Keynes, Milton Keynes, United Kingdom Protalent Full timeAccounting RoleWe are seeking a skilled ACCA Apprentice Accountant to join our client’s team. This role involves providing high-quality accounting services to clients, including preparing sets of accounts for various business types and tax computations. As a key member of the team, you will utilize Xero accounting software to deliver exceptional customer...