Customer Advocate
2 days ago
Join us as we search for a highly skilled Adviser (Policy) to support our client's mission to provide exceptional customer service.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
The role involves maintaining the company's reputation for providing high-level customer service by assisting with enquiries, promoting services and events, and providing information and benefits.
Data security, protection, and confidentiality are of utmost importance, and the successful candidate will report any breach or suspected breach of policies.
The key responsibilities include:
- Handling enquires related to certifications and routes to membership
- Understanding products and services available to students, qualification holders, and members
- Collaborating with colleagues from other relevant teams to deliver a first-class service
- Supporting students into membership in line with the membership growth and retention targets
- Ensuring individuals meet their regulatory requirements in accordance with the clients' Byelaws and regulations
The ideal candidate will have:
- Excellent customer service skills and experience
- Good IT skills, including Word and Excel, and experience in maintaining complex databases
- Organisational, planning, and administrative skills
- Able to prioritise and deliver in a fast-paced environment
- Excellent team player
The company offers a competitive salary of $45,000 - $55,000 per annum, a 35-hour working week, hybrid working with 2-3 days from home, 24 days holiday, company-contributed pension scheme, and private medical insurance. We value diversity and inclusion and are committed to creating a workplace that is free from discrimination and harassment.
-
Retail Customer Advocate
3 hours ago
Milton Keynes, Milton Keynes, United Kingdom Mamas & Papas group Full timeJob Summary: As a Retail Customer Advocate at Mamas & Papas, you will be the face of our brand in our Milton Keynes store. Your primary responsibility will be to provide an exceptional customer experience, building strong relationships with customers and driving sales growth through product recommendations and upselling opportunities.Main...
-
Xero Customer Advocate
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Xero Full timeOur VisionXero's vision is to make life better for people in small business, their advisors, and communities around the world. We believe that by delivering exceptional customer service, we can help our customers achieve their goals and succeed in their businesses.Job DescriptionWe are seeking a skilled Xero Customer Advocate to join our team. As a key...
-
Smart Energy Customer Advocate
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom E Gruppe Full timeAbout E GruppeWe are looking for a skilled and motivated individual to join our team as a Smart Energy Customer Advocate.In this role, you will work directly with customers to understand their energy needs and develop solutions to reduce their energy consumption. This may involve installing Pay-As-You-Go (PAYG) meters or providing advice on how to manage...
-
IT Customer Advocate
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Endeavour Recruitment Solutions Full timeEndeavour Recruitment Solutions is proud to present an exciting career opportunity for an ambitious IT professional. We are seeking a skilled Technical Support Specialist to join our client's team, responsible for delivering exceptional customer support services.About the PositionThe ideal candidate will possess strong technical expertise, excellent...
-
Resident Safety Advocate
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Paradigm Housing Group Full timeParadigm Housing Group seeks a Resident Safety Advocate to contribute to their Fire Safety team on a 12-month fixed-term contract.This role focuses on ensuring resident safety and supporting the team with fire risk assessments and compliance work.Key responsibilities involve allocating fire safety tasks to internal teams and external contractors.You will...
-
Client Success Advocate
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom WorkBuzz Full timeAbout the PositionWe are seeking a Client Success Advocate to join our Customer Support team at WorkBuzz. As a key member of our team, you will be responsible for providing exceptional customer support to our clients, ensuring high levels of client satisfaction, and contributing to the growth and success of our business.The ideal candidate will have a strong...
-
Customer Service Advocate
3 days ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a skilled and customer-centric individual to support our company in Aylesbury as a Claims Technician on a permanent basis.Responsibilities:Deliver exceptional customer service through inbound and outbound callsAddress customer inquiries and complaints in a timely and effective mannerMaintain accurate records of customer...
-
Customer Experience Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Daimler Trucks North America LLC Full timeWe are seeking a talented Customer Experience Specialist to join our team at Daimler Trucks North America LLC.This is an industrial placement opportunity for students who have a degree in Business Management, Marketing, or Project Management related subjects.You will work in a fast-paced environment delivering projects on topics such as the Customer Journey,...
-
Marketing and Customer Insights Professional
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Daimler Trucks North America LLC Full timeDaimler Trucks North America LLC is at the forefront of providing tailored financial solutions to its diverse customer base.In this role, you will be part of the Customer Experience & Marketing team, working in a results-driven environment that values inclusion.Your responsibilities will include delivering projects on topics like the Customer Journey,...
-
Flex Customer Service Specialist
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Shell Full time**Job Overview:**Shell is a leading innovative Oil & Energy company that seeks a highly skilled Flex Customer Service Specialist to join our team in the United Kingdom. This is an exciting opportunity to work with a business that rewards its employees by investing heavily in their careers and learning.The successful candidate will be responsible for...
-
Optical Industry Customer Advocate
2 days ago
Milton Keynes, Milton Keynes, United Kingdom CV-Library Full timeSalaryThe estimated annual salary for this role is between £25,000 - £30,000 depending on experience, offering a competitive monthly bonus available on top of basic salary.
-
Loan Application Advocate
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Abound Full timeAbound is seeking a Customer Service Specialist to join our team in making better lending decisions with less risk. Our software-as-a-service platform, Render, helps us achieve this goal by streamlining the process and providing exceptional support to our customers.This role requires excellent communication skills, problem-solving abilities, and a commitment...
-
Senior Account Advocate
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Designer Software Ltd Full timeCompany OverviewAt Designer Software Ltd, we specialize in developing cutting-edge web-based solutions for the Social Housing Sector. Our flagship platform, HomeMaster, has revolutionized the way organizations manage their housing and finance needs. As a valued member of our team, you will have the opportunity to contribute to the ongoing success of our...
-
Health and Wellness Advocate for Bupa Clinics
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Bupa Full timeOur Health Advisors play a vital role in helping our customers achieve their health goals. As a key member of our Clinical Services team, you will be responsible for supporting the delivery of Health Assessments and promoting a healthier lifestyle in line with our clinical policies. You will work closely with our customers to understand their needs and...
-
Business Process Governance Specialist
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Mercedes-Benz Full timeAbout Mercedes-Benz Financial ServicesWe're a financial services company that's passionate about delivering outstanding customer experiences. Our employees are at the heart of our business, providing a range of financial solutions designed around the changing needs of our diverse customers.Our culture is built on inclusion, and we believe that our...
-
Industrial Placement Process Governance Lead
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Mercedes-Benz Full timeJoin Our Team as a Business Process Governance LeadWe're a dynamic financial services company that's passionate about innovation and excellence. As a Business Process Governance Lead, you'll play a critical role in supporting the development and maintenance of process schedules and governance frameworks.This is a challenging and rewarding role that requires...
-
Technical Support Specialist
5 days ago
Milton Keynes, Milton Keynes, United Kingdom Endeavour Recruitment Solutions Full timeWe are seeking an experienced IT Customer Advocate to join our client's Technical Support team. The successful candidate will be responsible for resolving technical support inquiries from customers and partners via telephone and email, working closely with the engineering team to provide innovative solutions.Key ResponsibilitiesLog and review incoming...
-
Industrial Placement in Business Development
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Daimler Trucks North America LLC Full timeThis is an exciting opportunity to join Daimler Trucks North America LLC as an industrial placement student in the Customer Experience & Marketing team.You will be responsible for delivering projects on topics such as the Customer Journey, Digital user experience, and Customer Experience Research.As a successful candidate, you will have a degree in Business...
-
Executive Chef De Partie Position
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Gather & Gather Full timeGather & Gather is a renowned workplace catering expert in the UK and Ireland, dedicated to delivering exceptional food and coffee experiences. As a passionate advocate for employee and customer satisfaction, we are recruiting an experienced Chef De Partie at the Foreign Commonwealth & Development Office in Milton Keynes.The successful candidate will be...
-
Energy Transition Specialist
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom E Gruppe Full timeAbout E GruppeWe welcome applications from all backgrounds and experiences. Our company is committed to leading the energy transition to net zero.As a Smart Energy Customer Advocate, you'll help customers resolve their debts by supporting them with future payments, installing Pay-As-You-Go (PAYG) where necessary, and helping them reduce energy...