Energy Transition Specialist
1 month ago
About E Gruppe
We welcome applications from all backgrounds and experiences. Our company is committed to leading the energy transition to net zero.
As a Smart Energy Customer Advocate, you'll help customers resolve their debts by supporting them with future payments, installing Pay-As-You-Go (PAYG) where necessary, and helping them reduce energy consumption.
Every visit is different, and we pride ourselves on delivering excellent customer service in the field.
Key Responsibilities:
- Delivering excellent service to customers by understanding their circumstances and helping them agree an appropriate solution to resolve their debt.
- Planning efficient routes to reduce carbon footprint.
- Identifying new customers through face-to-face discussions, while complying with the Data Protection Act.
- Must have access to Broadband at home to upload day-to-day data.
Requirements:
- A full valid UK/EU driving licence (preferably clean, but with a maximum of 6 points).
- To live within the area and be happy to travel.
- This is a permanent role.
Benefits
We offer flexible working options, including full time, part time, job share and variable start and finishing times.
The estimated salary for this role is £25,000 - £35,000 per annum, depending on location and experience.
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