Energy Transition Specialist

1 month ago


Milton Keynes, Milton Keynes, United Kingdom E Gruppe Full time

About E Gruppe

We welcome applications from all backgrounds and experiences. Our company is committed to leading the energy transition to net zero.

As a Smart Energy Customer Advocate, you'll help customers resolve their debts by supporting them with future payments, installing Pay-As-You-Go (PAYG) where necessary, and helping them reduce energy consumption.

Every visit is different, and we pride ourselves on delivering excellent customer service in the field.

Key Responsibilities:

  • Delivering excellent service to customers by understanding their circumstances and helping them agree an appropriate solution to resolve their debt.
  • Planning efficient routes to reduce carbon footprint.
  • Identifying new customers through face-to-face discussions, while complying with the Data Protection Act.
  • Must have access to Broadband at home to upload day-to-day data.

Requirements:

  • A full valid UK/EU driving licence (preferably clean, but with a maximum of 6 points).
  • To live within the area and be happy to travel.
  • This is a permanent role.

Benefits

We offer flexible working options, including full time, part time, job share and variable start and finishing times.

The estimated salary for this role is £25,000 - £35,000 per annum, depending on location and experience.



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