Xero Accounting Specialist

4 days ago


Milton Keynes, Milton Keynes, United Kingdom Xero Full time

Xero is a leading cloud accounting platform that empowers small businesses and their advisors to grow and thrive. As a Customer Service Advisor at Xero, you will play a crucial role in delivering exceptional support and guidance to our customers.

">Job Description:

We are seeking an experienced Accounting Support Professional to join our team. In this role, you will provide timely and accurate support to our customers through various channels, including phone, email, and live chat. You will be the face of Xero, helping customers overcome obstacles and achieve their goals.

">About the Role:
  • $63,000 - $72,000 per annum (dependent on experience)
  • Part-time or flexible work arrangements available
  • Ongoing training and professional development opportunities
">Key Responsibilities:

Your primary responsibility will be to deliver exceptional customer experiences by:

  • Providing expert advice on Xero's features and functionality
  • Assisting customers with troubleshooting and technical issues
  • Escalating complex issues to senior teams for resolution
">Requirements:

To be successful in this role, you will need:

  • A strong understanding of accounting principles and practices
  • Excellent communication and problem-solving skills
  • The ability to work in a fast-paced environment and prioritize multiple tasks
">Why Work at Xero?

Xero offers a dynamic and supportive work environment that values innovation, collaboration, and continuous learning. We provide ongoing training and professional development opportunities to help you grow your career.


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