Grants Management Associate, Policy and Training

5 days ago

London, Greater London, United Kingdom Open Society Foundations Full time

Position Overview

About Us

The Open Society Foundations strive to foster dynamic and inclusive democracies where governments are accountable to their citizens. To fulfill this vision, we allocate numerous grants annually to organizations and individuals worldwide addressing critical issues such as promoting tolerance, transparency, and open dialogue. Our work also encompasses strategic human rights litigation and impact investing, alongside nurturing innovative ideas and engaging directly with policymakers through advocacy to drive meaningful change.

Role Summary

This position is designed to assist the Policy, Knowledge & Training team in creating a diverse range of knowledge resources (in written, visual, and digital formats) and in developing and executing innovative communication strategies to effectively disseminate these resources to various audiences within the Open Society Foundations.

Key Responsibilities

  • Collaborate with the Associate Director and the Policy, Knowledge & Training team, as well as members of Grants Management and other stakeholders, to create, test, produce, and refine knowledge resources (such as manuals, training guides, policy documents, case studies, workbooks, videos, online learning tools, and other materials) for Open Society's Salesforce-based grant management system and related compliance and policy frameworks.
  • Support a team of Grants Management trainers in delivering training sessions, both independently and as part of the Policy, Knowledge & Training team, for both in-person and remote learning environments.
  • Organize resources, information, and data into accessible formats tailored to the needs of end users within Grants Management and the broader organization.
  • Develop and maintain informational resources for Grants Management, ensuring accuracy, completeness, and readability through appropriate controls.
  • Assist in executing communication strategies to effectively share knowledge resources with diverse audiences within Open Society.
  • Stay informed about grants management and grantmaking policies, procedures, and guidelines at Open Society, providing assistance to stakeholders as necessary to ensure understanding and compliance.
  • Foster and maintain relationships with program and operational units across Open Society, identifying valuable knowledge and experiences within the organization that can be systematically shared.
  • Identify knowledge and experience gaps within the organization that the Policy, Knowledge & Training team should address.
  • Provide advanced administrative support for Policy, Knowledge & Training initiatives, including scheduling and organizing logistics for meetings, contributing to agenda development, facilitating work meetings as needed, managing project timelines, identifying operational needs, and addressing administrative issues related to consultants.
  • Perform various administrative tasks and other duties as assigned.
  • Travel may be required up to 15%.

Direct Reports:

None

Key Internal Relationships

Associate Director, Policy, Knowledge & Training; Grant Officers; Grant Associates

Qualifications

Essential:

  • Bachelor's degree (BA or BSc)

Experience

Essential:

  • Proven experience in designing and testing training materials
  • Familiarity with complex administrative policies and procedures, with the ability to quickly comprehend and apply them.
  • Strong computer skills, including proficiency in Microsoft Office, Sharepoint, and experience with knowledge management platforms (e.g., Freshservice, Interact).

Desirable:

  • Experience as an effective educator/trainer/facilitator
  • Familiarity with grant processing software/systems (Salesforce or other CRM preferred) and knowledge of grantmaking concepts within the philanthropic and non-profit sectors
  • Previous experience with processes and systems from either Grants Management or Programmatic teams.
  • Demonstrated ability to collaborate with stakeholders across multiple countries within a complex organization.

Competencies

Functional Competencies:

  • High emotional intelligence with the ability to build and maintain strong, trusting relationships across cultures and geographies to advance unit objectives
  • Specialized knowledge of grantmaking policy, with the capacity to design effective policies and develop strategies to align practices with organizational goals
  • Ability to leverage data and information for assessment and decision-making
  • Excellent project management and organizational skills
  • Proficient in drafting policies and guidance documents in English, with a basic understanding of adult learning and facilitation approaches
  • Capable of working independently with limited supervision, exercising judgment to identify issues requiring supervisory input

Personal Competencies:

  • Strong verbal and written communication skills, enabling effective policy drafting and facilitation as needed
  • Commitment to the core values of humility, collaboration, respect, inclusivity, and integrity
  • Dedication to continuous learning and growth in diversity, equity, inclusion, antiracism, and social justice
  • Commitment to respectful engagement with all individuals and fostering an inclusive workplace that values diverse perspectives

Languages:

  • Proficient in English
  • Knowledge of additional languages is a plus

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