Customer Journey Consultant

Company OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...

As a Global Customer Journey Designer at Ledger Bennett Ltd, you will play a vital role in shaping the customer journey for our clients. Estimated salary for this role is £90,000 - £130,000 per annum.Job SummaryYou will be responsible for designing and delivering end-to-end customer journeys within the Account Based Marketing framework for complex global...

About the Role:">The Strategy Consultant will provide strategic guidance to our clients, enabling them to achieve their objectives through the use of the Optimizely Digital Experience Platform, with a focus on Web- and Feature Experimentation products.">This role involves working closely with account stakeholders to deliver projects for clients focused on...

**Unlocking Seamless Customer Experiences**BDS (Northern) Limited is pioneering a transformative approach to customer service, and we need your expertise to take it to the next level. As a seasoned Customer Journey Strategist, you'll drive innovation in our Customer Experience and Operations department.Your focus will be on crafting user-centric experiences...

About the Role:We are looking for a highly skilled Customer Journey Architect to lead our efforts in designing and executing customer journeys that drive engagement and retention.The successful candidate will have a deep understanding of customer behavior and preferences, as well as the ability to analyze data to inform strategic...

Job Title: CRM Journey Planner (15419)About Us:easyJet's Customer Experience team is at the forefront of redefining the way we manage customer communications, leveraging data and technology to deliver exceptional experiences. As a CRM Journey Planner, you will play a key role in designing and executing multi-channel customer journeys that enhance our...

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

Job Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...

About the RoleThis is an exciting opportunity to join The Barton Partnership as Director of Customer Journey Excellence. We are looking for a highly skilled professional to lead our customer experience strategy, drive growth, and enhance service quality.The ideal candidate will have 8+ years of experience in a customer-centric environment, with expertise in...

Customer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...

We are looking for a Customer Journey Analyst to join our team in Genpact. In this role, you will be responsible for facilitating the full origination and monitoring journey for lending and related exposures.ResponsibilitiesYou will work closely with developers, engineers, and stakeholders to deliver high-quality products.As a key member of the credit risk...

About the RoleAs a Customer Insight Manager at Harnham, you will be responsible for providing in-depth insights into the customer journey. Your role will involve translating survey and complaint data into actionable insights to optimize customer experiences.You will lead or commission research to provide valuable insights that help boost advocacy, loyalty,...

Job DescriptionCustomer Journey ArchitectHarnham is seeking a skilled Customer Journey Architect to lead our team's efforts in understanding and enhancing the customer experience. The ideal candidate will have a proven track record of analyzing complex data and developing strategic recommendations to drive business growth.Responsibilities:Design and...

AbleCloset is looking for an experienced Customer Journey Designer to help us enhance our customer and vets experience. As a key member of our Process Re-engineering team, you will contribute to the design and redesign of customer journeys and end-to-end processes across our UK and European entities.The ideal candidate will have a strong background in...

Your Key ResponsibilitiesYou'll handle client queries and provide exceptional customer service.Bring back client feedback and insights to help our team build better products and improve our customer journey.Support with other team functions such as reconciliation, management of ADMs, and training new team members.

Job OverviewDream Travel by Cheryl is seeking a highly motivated Customer Journey Manager to join our team. As a Customer Journey Manager, you will be responsible for delivering exceptional customer experiences through personalized travel planning and expert advice.About the Position:Salary: $50,000 - $60,000 per yearJob Type: Full-timeLocation: Remote...

Job Overview:Bloom Search International is partnering with a leading luxury brand to find a dedicated Customer Journey Advocate. As a key member of our team, you'll play a vital role in shaping the customer experience and ensuring seamless interactions across all touchpoints. Your responsibilities will include delivering top-notch customer service,...

Senior CRM & Retention SpecialistAbout Acquire:We're a team of innovators dedicated to revolutionizing the sneaker culture. As a Senior CRM & Retention Specialist, you'll be at the forefront of crafting customer journeys that drive engagement and loyalty.Job Overview:You'll lead the development of comprehensive customer lifecycle strategies, focusing on...

Job SummaryWe are looking for an experienced Senior Digital Analyst to join our team. You will be responsible for designing, implementing, and managing customer experience projects that drive satisfaction and retention.About UsWe are a leading insurance group with a strong reputation across Europe and East Asia. Our commitment to customer care has earned us...

About the JobWe are seeking a Customer Journey Optimisation Specialist to join our team at 3Search. As a key member of our team, you will be responsible for analysing and improving customer journeys to enhance overall customer experience.You will work closely with cross-functional teams to identify areas of improvement and develop targeted solutions to...