Bereavement Services Coordinator

16 hours ago


Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and empathetic individual to join our Bereavement Services Team as a Bereavement Services Coordinator. As a key member of the team, you will play a vital role in ensuring the smooth operation of our Bereavement Services, providing exceptional customer service to bereaved relatives, and working closely with our Medical Examiners team.

Main Responsibilities

  • Coordinate the Bereavement Services team to deliver high-quality customer service and manage administration on a day-to-day basis.
  • Ensure the offices are covered, arrange adult and baby contract funerals, and update our PTL database accurately.
  • Line manage and develop staff, working operationally across three sites to cover staff leave.
  • Work closely with our PALS and Complaints team to identify concerns and address them in a caring and efficient manner.

About Us

East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, serving a local population of around 800,000 people. Our vision is 'great healthcare from great people', guided by our values: 'People feel cared for, safe, respected, and confident that we are making a difference'. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.

What We Offer

We offer a supportive and inclusive work environment, opportunities for professional development, and a chance to make a positive impact on the lives of our patients and their families. If you're a motivated and empathetic individual who is passionate about delivering exceptional customer service, we'd love to hear from you.



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