Asset Management Customer Advocate

1 month ago


London, Greater London, United Kingdom Pole Star EAM Limited Full time

We are seeking a highly motivated and experienced Asset Management Customer Advocate to join our Customer Success team at Pole Star EAM Limited. As an Asset Management Customer Advocate, you will be responsible for building strong relationships with customers and helping them get the most out of our Enterprise Asset Management (EAM) solution.

Your key responsibilities will include:

  • Serving as the primary point of contact for customers, providing guidance, support, and timely responses.
  • Developing and implementing customer success strategies to promote successful adoption and usage of our EAM solution.
  • Identifying and addressing potential risks to customer success proactively.
  • Working closely with sales, marketing, and product teams to align customer success and support with company objectives.

We offer a competitive salary of £50,000 - £70,000 per annum, depending on experience, as well as a range of benefits including 25 days holiday, flexible working hours, and home office equipment.



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