Facilities and Office Manager, London

4 weeks ago

London, Greater London, United Kingdom CF Full time
About the Role

The Facilities and Office Manager will play a pivotal role in the future growth of the company, assessing options and securing great CF offices in new locations that maintain standards, facilities, IT, and facilitate a sense of one company and one team wherever the work is delivered from.

Key Responsibilities
  • Strategic and Business Planning: Assess the facilities and office requirements to underpin the corporate strategy, keep abreast of industry practice on creating excellent working environments, and collaborate in the business planning process.
  • Office Management: Assess and secure the best offices for CF, maintain a professional working environment, and collaborate with the wider CF team to ensure their duties to creating a positive working environment are maintained.
  • Remote Working Environments: Keep abreast of the remote working environment that client delivery teams are based in and support them in working effectively.
  • Information Technology: Assess the IT needs of the company, review IT service support requirements, procure and manage contracts for support, and set and manage IT budgets.
  • Knowledge Management: Own the knowledge management strategy and plan for the company, protect the intellectual property that CF creates, and monitor adherence to the knowledge management strategy.
  • Policies, Risk Management, and Audits: Review and maintain company policies associated with the facilities and office management brief, own the company contingency plan and cybersecurity policy, and manage the ISO audits.
  • Team Leadership and Development: Cultivate and lead a high-performing team, delegate tasks effectively, and collaborate with teams across the business.
  • Corporate Communications: Use corporate systems or forums to actively engage with all staff on the effectiveness of facilities and offices, proactively communicate plans, and gain and leverage feedback for making improvements.
Requirements
  • 2+ years of office management experience
  • Exceptional organisational skills and time management abilities
  • An eye for detail and a true appreciation for upholding high standards
  • An eye for aesthetics and an understanding of how to create an appealing and positive working environment for all staff
  • Appreciation of the equality and diversity in working environments and best practices to ensure inclusive spaces
  • Experience with SharePoint as a document storage and management centre
  • Robust administrative and operational process experience
  • Ability to manage budgets and track expenses
  • Knowledge of office operations, vendor management, and contract negotiation
  • Familiarity with workplace compliance and health and safety regulations
  • Excellent verbal and written communication
  • Relevant degree or certification
Our Commitment to Diversity & Inclusion

We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote, and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.

Flexible Working

We operate a hybrid-working policy; corporate team members need to be physically together for a minimum of 4 days a week between core office hours of 10am-4pm. Travel to other CF offices in the UK may be required as and when established. In addition, for up to four weeks a year each member of staff can work entirely virtually.

Benefits
  • Holiday entitlement: 25 days/year for staff and 30 days/year for leadership, increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year
  • We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like)
  • Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription
  • Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days
  • Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid
  • Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period
  • Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service
  • Enhanced family leave policies: additional pay for parents who have a baby or adopt
  • Access to an interest-free loan of up to £10,000
  • Access to an interest-free season ticket loan, repayable by 12 monthly instalments
  • Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care
  • Flexible working policy: including the ability to work fully remotely for up to 4 weeks a year
  • An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks
  • Seasonal flu jabs: provided by Boots annually
  • Eye care tests: vouchers and discounts at Vision Express
  • Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles
  • Membership to the Health Service Journal (HSJ)

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