Medical Office Coordinator

5 days ago


Swindon, Swindon, United Kingdom CHEC Full time

About the Role

CHEC is seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As the first point of contact for our patients, you will play a vital role in providing exceptional care and support.

Key Responsibilities

  • Support patients with empathy and understanding, responding sensitively to their needs and concerns.
  • Maintain high standards of patient care, ensuring that all interactions are professional and courteous.
  • Provide clear and concise information about our services, ensuring that patients are well-informed and empowered to make informed decisions.
  • Utilize strong communication and interpersonal skills to build rapport with patients, colleagues, and other stakeholders.
  • Ensure the confidentiality and security of patient data, adhering to strict protocols and procedures.

Requirements

  • Natural ability to empathize with patients and demonstrate a genuine care for their well-being.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients and colleagues.
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in Microsoft Office and other relevant systems.
  • Ability to learn and adapt to new internal systems and processes.
  • Self-motivated and proactive, with a strong work ethic and commitment to excellence.

About CHEC

CHEC is a leading provider of ophthalmology and endoscopy services, partnering with the NHS to deliver high-quality care to our patients. Our team is dedicated to providing exceptional patient experiences, and we are committed to upholding our core values of Caring, Passionate, Togetherness, Listening, and Focus.


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