Front Desk Support Specialist

19 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Vast Services: Investing in communities Full time
Volunteer Opportunity at Vast Services

We are an all-age hospice dedicated to providing free care services to adults, young adults, and children living with a life-limiting illness. Our supportive wrap-around care extends to their families and carers.

Dougie Mac relies heavily on its 700+ dedicated volunteers who contribute to various departments. These individuals play a vital role in the hospice's operations and enable us to provide essential care services.

About Volunteering with Us

Volunteering offers an opportunity to acquire new skills, meet like-minded people, and boost your confidence. You will receive relevant training for your role and be eligible to attend courses hosted by Dougie Mac. By volunteering, you will help raise vital funds while improving your well-being and personal skills.

Reception Volunteer Role

This role is based at our Adult Hospice and involves:

  • Answering external and internal phone calls using a computer-based system
  • Receiving mail and deliveries
  • Emailing staff members
  • Issuing receipts for donations when the Fundraising hub is closed
Essential Skills
  • A welcoming and approachable demeanor
  • The ability to handle difficult and emotional situations
  • Maintaining professional boundaries and confidentiality
  • Understanding of confidentiality principles

The estimated salary range for this role is £12-£15 per hour, depending on experience. The location is Stoke-on-Trent, North Staffordshire.



  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Avery Healthcare Full time

    About Avery HealthcareAvery Healthcare is a leading provider of luxury elderly care homes in the UK, dedicated to creating meaningful lives for our residents. With over 100 care homes across the country, we pride ourselves on exceptional care and experience.Job OverviewWe are seeking a well-organised and enthusiastic Front Desk Support Specialist to join our...

  • Front Desk Coordinator

    18 hours ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    CV-Library is currently seeking a highly organised and efficient Front Desk Coordinator to join our team in Stafford on a temporary contract.Responsibilities:Coordinating the receipt and storage of parcels in the post room.Managing and updating telephone listings, working closely with the Service Centre to ensure accuracy.Providing administrative support to...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Detailed Job DescriptionCompany Overview: Pathway Group operates the Burslem SkillZone office in Staffordshire.Job Description: We seek a skilled Receptionist to manage our front desk, coordinate operations, and maintain facilities.Required Skills and Qualifications: Previous training provider experience or knowledge of funded programs, along with a...

  • Front Desk Operator

    14 hours ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    **Opportunity Summary**We are looking for a skilled Front Desk Operator to join our team. This temporary ongoing role offers a range of benefits, including an estimated hourly rate of £11.00 - £12.00 per hour and access to a competitive pension scheme.The successful candidate will work a variety of shifts,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Job OverviewWe are seeking a skilled Front Desk Administrator to join our team at the University Hospitals of North Midlands NHS Trust. As a key member of our administration staff, you will play a vital role in ensuring the smooth operation of our reception desk.In this rewarding role, you will be responsible for greeting patients, booking them into the...

  • Front Desk Coordinator

    15 hours ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full time

    Job OverviewWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Coordinator. In this role, you will be responsible for providing exceptional patient care and ensuring seamless administrative support.The successful candidate will have previous experience in a reception or customer-facing role and possess...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Searchability® Full time £26,500

    About the Role:Searchability® is seeking an experienced Service Desk Engineer to join their global team.This is an exciting opportunity for a skilled professional to work in a dynamic environment.Key Responsibilities:Promptly handle phone calls and emails to provide exceptional customer service.Deal with incidents and requests, ensuring all tickets are...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom RELEX Solutions Full time

    Retail Optimization Support SpecialistRELEX Solutions, a leading retail optimization software provider, offers customers improved demand forecasting and supply chain optimization, resulting in exponential benefits. This position focuses on the Space & Assortment side of the business, allowing customers to create and optimize planograms within a unified...

  • IT Support Specialist

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Crimson Limited Full time

    Job SummaryThis is a permanent position for an IT Support Specialist to provide comprehensive support across clients application catalogue and technology landscape in line with Service Level Agreements.The successful candidate will be responsible for providing all levels of support, undertaking consultation and advisory responsibilities for any project work...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Crimson Limited Full time

    Job Title:IT Service Desk ManagerOverview:Crimson Limited is seeking a highly skilled IT Service Desk Manager to lead the smooth running of day-to-day service operations. The ideal candidate will have hands-on experience in managing service lifecycle processes, including incident, change, problem, and service level management.Key Responsibilities:Support the...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    As a key member of our IT team, you will provide exceptional support to our employees worldwide as a Technical Support Specialist.Job DescriptionWe are seeking a highly skilled and customer-focused Help Desk Professional to join our fast-paced Service Desk team. As a key point of contact for all users, you will be responsible for resolving incidents and...

  • IT Support Specialist

    3 hours ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    About the Role We are seeking a highly skilled and motivated IT Service Desk Engineer to join our team at bet365. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and technical support. As an IT Service Desk Engineer, you will be responsible for providing technical assistance and support to our...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our IT team at bet365. As a key member of our service desk, you will play a vital role in supporting our IT operations across various sites.As a technical IT team, our goal is to provide our employees with the technology resources they need to perform their roles. You will be...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    About the RoleWe are seeking a highly skilled Help Desk Professional to join our team at bet365. As a key member of our service desk, you will play a critical role in providing technical support and resolving incidents in a timely manner.The successful candidate will possess excellent technical and customer service skills, with the ability to communicate...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Job SummaryWe are looking for a talented Technical Service Desk Engineer to provide first-line support to our employees. As a Technical Service Desk Engineer, you will take end-to-end ownership of incidents, escalate them where necessary, and drive resolution.The day-to-day work is interesting, challenging, and fast-paced amidst a hardworking and...

  • Help Desk Assistant

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full time

    Package DescriptionThis is an exciting opportunity to join Sodexo as a Help Desk Assistant. The role involves providing general administrative support to the team and preparing reports.You will be part of a company that values its employees and provides a range of benefits and resources to help you grow professionally.


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom In Technology Group Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our public sector client in Stoke-on-Trent. As an Infrastructure Support Engineer, you will be responsible for maintaining and enhancing critical IT systems.Key Responsibilities:Maintaining and troubleshooting ICT support systemsProviding technical assistance and resolving issues...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    Service Desk Role OverviewAs a Service Desk Engineer at Bet365, you will be the primary point of contact for users seeking incident resolutions and service requests.We are a technical Service Desk team providing support to employees worldwide. You will be responsible for ensuring that employees have the necessary equipment and resources to perform their...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    About the JobWe're seeking an experienced IT Service Desk Professional to join our bet365 team. As a key member of our IT team, you'll play a critical role in supporting our IT operations across various sites.Our technical IT team aims to provide our employees with the technology resources they need to excel in their roles. You'll be knowledgeable and...

  • Support Engineer

    16 hours ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    We are looking for a highly skilled Help Desk Professional to join our Service Desk team as a Technical Support Specialist. In this role, you will provide technical assistance and support to our employees, acting as the primary point of contact for all users.The ideal candidate will possess excellent communication and interpersonal skills, with the ability...