Technical Support Specialist
17 hours ago
As a key member of our IT team, you will provide exceptional support to our employees worldwide as a Technical Support Specialist.
Job DescriptionWe are seeking a highly skilled and customer-focused Help Desk Professional to join our fast-paced Service Desk team. As a key point of contact for all users, you will be responsible for resolving incidents and service requests in a timely and professional manner.
The ideal candidate will possess strong interpersonal and customer service skills, with the ability to communicate effectively over phone calls and Live Chat. You will work closely with various teams to ensure that business critical processes are adhered to, while maintaining and administering user accounts in line with security requirements.
You will be required to troubleshoot and resolve technical issues, providing remote and on-site support and fixes where necessary. Your excellent problem-solving skills and attention to detail will enable you to meet our high standards for incident resolution and customer satisfaction.
With a focus on delivering exceptional customer experiences, you will answer phone calls within agreed Service Level Agreements (SLA's) and handle Live Chats efficiently and professionally. You will also be responsible for logging, progressing, and providing updates on tickets for incidents and service requests.
We offer a competitive estimated salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including opportunities for career development and growth within our organization.
If you are a motivated and customer-centric individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.
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Technical Support Specialist
20 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rise Technical Recruitment Limited Full timeWe are looking for a highly motivated Technical Support Specialist to join our team in Stoke-on-Trent, Staffordshire. This exciting opportunity offers a competitive salary of £40,000, plus 34 days holiday and benefits.Job Summary:The successful candidate will provide technical support and coordinate projects from start to finish. They will also be involved...
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Technical Support Specialist
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £30,000 - £45,000We're looking for a Technical Support Specialist to join our team at beBee Professionals in Stoke-on-Trent. As a key member of our field service team, you will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:Provide technical support and maintenance services to clients.Install and maintain equipment...
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Technical Support Specialist
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Technical Support Specialist
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our IT team. As a key member, you will play a crucial role in supporting our IT operations at various sites.
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Technical Support Specialist
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Technical Quality Specialist
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Technical Support Specialist
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Description: We are seeking a highly skilled Technical Support Specialist to join our team at bet365. As a key member of our Service Desk, you will be responsible for providing exceptional customer service and technical support to our employees worldwide.The ideal candidate will possess strong interpersonal and customer service skills, with excellent...
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Technical Support Specialist
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our fast-paced team at bet365. This is an exciting opportunity for a motivated individual with excellent technical and customer service skills to provide top-notch support to our employees worldwide.The successful candidate will act as the primary point of contact for users,...
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Pump Engineer
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rise Technical Recruitment Limited Full timeJob DescriptionWe are seeking a skilled Pump Engineer - Technical Repair Specialist to join our team at Rise Technical Recruitment Limited.About the RoleThis is an exciting opportunity for a Pump Engineer with experience in pump engineering to work on technical repairs, maintenance, and servicing of pumps. As a key member of our team, you will be responsible...
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Technical Support Specialist
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Windows Technical Support Specialist
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Technical Maintenance Professional
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Building Services Specialist
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rise Technical Recruitment Full timeJob Title: Building Services SpecialistLocation: Stoke-on-Trent, Staffordshire (Commutable from: Crewe, Stafford, Uttoxeter, Market Drayton, Leek, Nantwich)Salary: £26,000 to £30,000 per yearAbout the CompanyRise Technical Recruitment is a leading design & manufacturer within the construction sector, providing specialist training and progression towards...
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CAD Technical Specialist
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full timeJob Description: CAD Technical SpecialistCV-Library is a leading specialist within the construction industry, seeking a highly skilled CAD Technical Specialist to join our team.Key Responsibilities:Producing high-quality 2D CAD details and 3D models for technical and marketing purposes.Developing project specification proposals, test reports, site visit...
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Technical Education Specialist
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Technical Machinist Specialist
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rise Technical Recruitment Limited Full timeAbout the RoleWe are seeking an experienced CNC Maintenance Engineer to join our team at Rise Technical Recruitment Limited.Key Responsibilities:Maintain and repair CNC machines to ensure optimal performance and efficiencyCarry out routine maintenance tasks, including cleaning and lubricating moving partsDiagnose and troubleshoot technical issues with CNC...
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Senior Construction Technical Advisor
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Technical Coordinator
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rise Technical Recruitment Full timeJob Title: Technical CoordinatorLocation: Stoke-on-Trent, Staffordshire (Commutable from: Crewe, Stafford, Uttoxeter, Market Drayton, Leek, Nantwich)Salary: £26,000 to £30,000 per yearCompany OverviewRise Technical Recruitment is a leading design & manufacturer within the construction sector.About the RoleThis is an exciting opportunity to join our team as...