Dealer of Excellence

2 weeks ago


Luton, Luton, United Kingdom The Rank Group Full time
Job Description

We're seeking an experienced dealer to join our team, providing outstanding customer service through live gaming experiences. As a skilled professional, you'll demonstrate expertise in dealing games with precision and flair.

Key Responsibilities:

  • Acknowledge and welcome customers, ensuring a warm and inviting atmosphere.
  • Understand game rules, payouts, and identify high-value members to provide personalized service.
  • Connect with first-time customers, explaining game procedures and promoting a positive experience.
  • Follow guidance from senior staff to meet table demand and deliver exceptional service on the gaming floor.
  • Prioritize safer gambling practices, recognizing signs of problem gambling and informing management.


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