Logistics Operations Coordinator

7 days ago


Luton, Luton, United Kingdom United Parcel Service of America, Inc Full time

About the Role:

We are seeking a skilled Customer Service Agent Logistics to join our team at United Parcel Service of America, Inc. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

Key Responsibilities:

• Handle customer inquiries professionally over the phone and face-to-face

• Serve as a point of contact for various UPS departments

• Provide customer counter cover, receive packages for export, and assist with collections

• Perform inventory control in the holds cage

• Update changes of addresses, ensure packages are available for pick-up, and secure the building

• Conduct damage inspections and check returning packages

Requirements:

• Polite and professional communication skills

• Flexible and friendly attitude, with the ability to work in a fast-paced environment

• Working knowledge of Word and Excel

• Self-motivation, organisation, and teamwork skills

Benefits:

• Competitive salary of £44 per hour

• Flexible part-time position (8 hours/week) on Saturdays

• Company pension scheme

• Discounts at major retailers, cinemas, and attractions

• Opportunities to progress through our internal promotion policy



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