Resident Experience and Services Supervisor

3 weeks ago


Sheffield, Sheffield, United Kingdom Ritz Recruitment Full time

Lead Accommodation Manager Required

Ritz Recruitment is seeking an accomplished Accommodation Manager to oversee the daily operations of a 365-unit Build to Rent development in Sheffield.

Job Summary:
  • Mobilisation: Manage staff recruitment, training, and performance to deliver outstanding onsite results.
  • CUSTOMER SERVICE:
    • Provide exceptional customer care to residents.
    • Develop resident engagement strategies to build a strong community.
  • MANAGEMENT:
    • Oversee social media output to promote the brand and attract new residents.
    • Establish partnerships with local businesses to enhance the building's reputation and drive revenue growth.
  • FACILITIES MANAGEMENT AND HEALTH & SAFETY:
    • Ensure adherence to all applicable laws and regulations related to H&S and the environment.
About The Ideal Candidate:
  • Proven experience in a similar role within BTR, PBSA, Estate agency, or hotel management.
  • Strong leadership skills, including team coaching and management.
  • Knowledge of residential AST leases and landlord-resident relationships.
  • Health and safety and facilities management expertise.
  • Excellent written and verbal English skills.
  • Proficiency in MS Office and other relevant software at an intermediate level.

Salary Range: £45,000 - £52,000 (dependent on experience) with a 10% discretionary performance bonus.



  • Sheffield, Sheffield, United Kingdom Deverell Smith Full time

    Job OverviewDeverell Smith is seeking a Resident Service Assistant to join their team in Sheffield. This role plays a vital part in ensuring an outstanding and effortless living experience for residents. Key responsibilities include ensuring the front desk is manned at all times, managing inbound phone calls, and engaging with the local and resident...


  • Sheffield, Sheffield, United Kingdom This is an IT support group Full time

    We are looking for a skilled Resident Experience Specialist to join our team. This role involves creating engaging experiences for our residents through a variety of activities, events, and outings. You will work closely with the care team to develop tailored activity plans that cater to the unique needs and preferences of each resident.Your responsibilities...


  • Sheffield, Sheffield, United Kingdom Homes for Students Careers Full time

    We are currently seeking a Resident Experience Ambassador to join our team at Homes for Students Careers. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless experience for students.As a key member of our operations team, you will contribute to various back-office functions, including administrative...


  • Sheffield, Sheffield, United Kingdom Deverell Smith Full time

    Job OverviewWe are seeking a highly skilled and experienced Resident Service Assistant to join our team at Deverell Smith. The successful candidate will play a vital role in ensuring an outstanding living experience for residents.Key ResponsibilitiesEnsure the front desk is manned at all times, presented to a high standard, and maintained in accordance with...


  • Sheffield, Sheffield, United Kingdom Deverell Smith Full time

    Job Overview: We are seeking a highly motivated Resident Service Assistant to join our team in Sheffield. This is an excellent opportunity for someone with lettings experience to take on a new challenge and work with a build-to-rent company.Key Responsibilities:Ensure the front desk is manned at all times, maintaining a high standard of presentation.Manage...


  • Sheffield, Sheffield, United Kingdom Homes For Students Full time

    About the RoleThis Resident Services Assistant role offers an exciting opportunity to work with a dynamic team at Homes for Students. The successful candidate will play a vital role in delivering exceptional customer service, handling inquiries, and contributing to the smooth operation of our student accommodation.We are looking for a highly skilled and...


  • Sheffield, Sheffield, United Kingdom Barchester Healthcare Full time

    Job DescriptionAs an Activities Coordinator at Barchester Healthcare, your responsibilities will include:Designing and implementing engaging activities that cater to diverse interests and abilitiesDeveloping strong relationships with residents and their families to understand their needs and preferencesCollaborating with the care team to ensure seamless...


  • Sheffield, Sheffield, United Kingdom Homes For Students Full time

    Homes for Students is a dynamic company that provides accommodation solutions for students. We're seeking an experienced Resident Services Assistant to join our team, offering a salary of £22,200 per annum. The successful candidate will be responsible for providing front-line support to students, answering queries, and resolving issues promptly and...


  • Sheffield, Sheffield, United Kingdom Ritz Recruitment Full time

    About You:">We are looking for an experienced individual to join our team as an Assistant Community Liaison Manager.">The successful candidate will have a good level of experience in a similar role in either BTR, PBSA, Estate Agency or Hotel Management.">They will assist in driving the performance of our Build to Rent property management company in...


  • Sheffield, Sheffield, United Kingdom Compass UK & Ireland Full time

    Food Service SupervisorWe are seeking a dedicated and organized Food Service Supervisor to join our team at Compass UK & Ireland.In this role, you will be responsible for supervising culinary and catering teams, ensuring the delivery of exceptional food experiences and maintaining high standards of customer service.The ideal candidate will have experience in...


  • Sheffield, Sheffield, United Kingdom Homes for Students Full time

    Role OverviewThe Resident Services Assistant will provide exceptional customer service to students and visitors at Beton House, working 30 hours per week from 10.00am to 6.00pm Monday, Tuesday, Thursday, and Friday.Homes for Students is dedicated to creating a positive and supportive environment for our students, upholding values of integrity, being a force...


  • Sheffield, Sheffield, United Kingdom Progressive Care UK Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Residential Care Team Supervisor to join our team in Sheffield, UK. The successful candidate will be responsible for supervising a team of care workers, ensuring the safety and well-being of residents, and delivering high-quality care services.Key Responsibilities:Supervise a team of care workers,...


  • Sheffield, Sheffield, United Kingdom Bupa Global Full time

    Role OverviewCare Assistant (Bank) plays a vital role in delivering high-quality care to residents, promoting independence, and recognising individual needs. This position requires a compassionate and skilled individual who can provide exceptional care and support to residents.Main Responsibilities:Deliver clinical, social, and emotional care to residents,...


  • Sheffield, Sheffield, United Kingdom CV-Library Full time

    CV-Library is looking for a Resident Engagement Coordinator to work closely with our Community Manager to deliver exceptional resident experiences. This is a permanent role based in Sheffield.About the Job:This role offers an exciting opportunity to develop and implement effective resident engagement strategies, drive retention and community engagement, and...


  • Sheffield, Sheffield, United Kingdom Four Seasons Health Care Group Full time

    Job SummaryWe are looking for a compassionate and dedicated Care Assistant to join our team. The successful candidate will provide exceptional support and care to our residents, ensuring they receive the highest level of service.Key Responsibilities:Deliver high-quality personal care to residents, supporting them with daily activities such as washing,...


  • Sheffield, Sheffield, United Kingdom Avery Healthcare Group Full time

    We are seeking a Support Worker for Elderly Residents to join our team at Avery Healthcare Group. As a Support Worker, you will be responsible for delivering high-quality care and support to our residents, ensuring their dignity and respect are maintained at all times.About the RoleDeliver high standards of personal care to residents, contributing fully to...


  • Sheffield, Sheffield, United Kingdom Four Seasons Health Care Limited Full time

    Care Worker Job Opening**Job Summary**We are a leading healthcare provider in the UK, seeking a dedicated and compassionate Care Worker to join our team at Henleigh Hall Care Home in Sheffield.**Responsibilities & Requirements**This role involves delivering personalized care to residents, including daily activities like washing, dressing, eating, and hygiene...


  • Sheffield, Sheffield, United Kingdom HC-One Ltd. Full time

    **Key Responsibilities**We are seeking a highly skilled Senior Care Assistant to join our team at Woodthorpe Lodge. The successful candidate will be responsible for delivering high-quality care and support to our residents, as well as leading a team of Care Assistants.You will maintain accurate records, build strong relationships with colleagues and...


  • Sheffield, Sheffield, United Kingdom Four Seasons Health Care Group Full time

    As a Resident Care Coordinator with Four Seasons Health Care Group, you will be responsible for providing exceptional support to our residents, ensuring they receive the highest standard of care. This is a fulfilling role that requires a compassionate and empathetic individual who can build strong relationships with residents and their families.Key...


  • Sheffield, Sheffield, United Kingdom Serco Limited Full time

    **Job Title:** Prison Kitchen Supervisor RoleSalary: £26,497.80 per annum + Excellent Corporate Benefits PackageWe are seeking a highly organized and skilled Prison Kitchen Supervisor to join our team at HMP Doncaster, a category B local resettlement prison in South Yorkshire.This is a great opportunity for someone who enjoys working in a team environment...