Resident Service Ambassador

3 weeks ago


Sheffield, Sheffield, United Kingdom Deverell Smith Full time
Job Overview

We are seeking a highly skilled and experienced Resident Service Assistant to join our team at Deverell Smith. The successful candidate will play a vital role in ensuring an outstanding living experience for residents.

Key Responsibilities
  • Ensure the front desk is manned at all times, presented to a high standard, and maintained in accordance with company policies.
  • Manage inbound phone calls, monitor the resident services email inbox, and action requests and enquiries as required.
  • Engage with the local and resident community to increase exposure and success of the scheme.
Required Skills and Qualifications
  • Strong interpersonal skills, ability to communicate effectively with residents, contractors, and other stakeholders.
  • Proactive and dynamic, taking ownership of core duties and responsibilities.
  • Accuracy and attention to detail, with a focus on maintaining high standards of customer service.
Salary and Benefits

The estimated annual salary for this position is £27,000, offering a competitive package including benefits such as flexible working hours and opportunities for professional development.



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