Resident Experience Specialist
4 days ago
This Resident Services Assistant role offers an exciting opportunity to work with a dynamic team at Homes for Students. The successful candidate will play a vital role in delivering exceptional customer service, handling inquiries, and contributing to the smooth operation of our student accommodation.
We are looking for a highly skilled and experienced individual who can bring their passion for delivering excellent service to this role. As a key member of our team, you will have the opportunity to make a real difference in the lives of our students and contribute to the success of our business.
Responsibilities:
- Provide exceptional customer service to students and visitors
- Manage customer and visitor inquiries through various channels
- Support the operations team and General Manager with administrative tasks
- Collaborate with colleagues to achieve team goals and objectives
What We Offer:
- A competitive salary of £22,500 per annum
- A generous holiday package of 25 days, plus bank holidays
- Exclusive access to retail discounts
- A cycle-to-work scheme
- Two charity days per annum
We are committed to creating a positive and inclusive environment for our students and staff. If you share our values and are passionate about delivering exceptional service, we would love to hear from you.
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