Customer Experience Team Leader
3 days ago
Kerry Collins Recruitment Ltd is seeking a highly skilled Customer Experience Team Leader to join their team based in Smethwick. As a key member of the team, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and international markets.
Key Responsibilities:- Oversee and optimize sales order processing activities
- Manage and support a team of 5, including credit control team
- Manage sickness, absence, performance development, and one-to-ones
- Manage sales orders process for UK and international markets
- Be main point of contact for escalations and communication between warehouse, factory, and internal departments
- Attend and participate in meetings and training sessions
- Engage with UK and international customers via phone, email, or chat to schedule field service bookings
- Prepare monthly sales forecasting reports
- Previous experience as a Team Leader, ability to lead and motivate a team
- Experience in a manufacturing environment and sales order processing/administration
- Knowledge of Exports
- Excellent communication and interpersonal abilities
Kerry Collins Recruitment Ltd offers a competitive salary up to £31,000 per annum, depending on experience, along with additional benefits package including 34 days holiday, enhanced pension scheme, perk box subscription, BHSF Health Scheme, and employee awards package.
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Customer Experience Team Leader
2 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeCustomer Experience Team LeaderKerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Leader to join their team based in Smethwick. As a key member of the team, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate...
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Customer Experience Team Leader
2 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeCustomer Experience Team LeaderKerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Leader to join their team based in Smethwick. As a key member of the team, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate...
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Customer Experience Team Leader
10 hours ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeCustomer Experience Team LeaderKerry Collins Recruitment Ltd is seeking a highly skilled Customer Experience Team Leader to join their team based in Smethwick. As a key member of the team, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales...
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Customer Experience Team Leader
8 hours ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeCustomer Experience Team LeaderKerry Collins Recruitment Ltd is seeking a highly skilled Customer Experience Team Leader to join their team based in Smethwick. As a key member of the team, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales...
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Customer Experience Team Leader
1 week ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeCustomer Experience Team LeaderKerry Collins Recruitment Ltd is seeking a highly skilled Customer Experience Team Leader to join their team based in Smethwick. As a key member of the team, you will be responsible for overseeing and optimising the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales...
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Customer Experience Team Leader
1 week ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeCustomer Experience Team LeaderKerry Collins Recruitment Ltd is seeking a highly skilled Customer Experience Team Leader to join their team based in Smethwick. As a key member of the team, you will be responsible for overseeing and optimising the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales...
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Customer Experience Team Leader
5 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeCustomer Experience Team Leader Kerry Collins Recruitment Ltd is seeking a highly skilled and experienced professional to lead our customer experience team. As a seasoned team leader, you will be responsible for overseeing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and...
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Customer Experience Team Leader
5 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeCustomer Experience Team Leader Kerry Collins Recruitment Ltd is seeking a highly skilled and experienced professional to lead our customer experience team. As a seasoned team leader, you will be responsible for overseeing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and...
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Customer Experience Team Leader
2 weeks ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...
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Customer Experience Team Leader
2 weeks ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...
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Customer Experience Team Leader
2 weeks ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...
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Customer Experience Team Leader
2 weeks ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...
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Customer Experience Team Leader
2 weeks ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Summary:Kerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Leader to join their team. As a key member of the organization, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both...
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BMW Customer Experience Team Lead
2 weeks ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeCustomer Experience Team Leader Job DescriptionJob Summary:Kerry Collins Recruitment is seeking a highly skilled and experienced Customer Experience Team Leader to join our team. As a Customer Experience Team Leader, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring...
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BMW Customer Experience Team Lead
2 weeks ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeCustomer Experience Team Leader Job DescriptionJob Summary:Kerry Collins Recruitment is seeking a highly skilled and experienced Customer Experience Team Leader to join our team. As a Customer Experience Team Leader, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring...
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BMW Customer Experience Team Lead
10 hours ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeCustomer Experience Team LeaderAre you a motivated and experienced leader looking to take on a new challenge? We are seeking a Customer Experience Team Leader to join our team at Kerry Collins Recruitment.Key Responsibilities:Oversee and optimize sales order processing activities to ensure timely and accurate processing.Manage and support a team of 5,...
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BMW Customer Experience Team Lead
12 hours ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeCustomer Experience Team LeaderAre you a motivated and experienced leader looking to take on a new challenge? We are seeking a Customer Experience Team Leader to join our team at Kerry Collins Recruitment.Key Responsibilities:Oversee and optimize sales order processing activities to ensure timely and accurate processing.Manage and support a team of 5,...
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BMW Customer Experience Team Lead
4 days ago
Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full timeCustomer Experience Team Leader - BmwEstablished over 100 years ago, with offices across the UK and further afield, our client is now looking for a Customer Experience Team Leader to join their team based in Smethwick.Key Responsibilities:Oversee and optimize sales order processing activities.Manage and support a team of 5, including the credit control...
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BMW Customer Experience Team Lead
4 days ago
Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full timeCustomer Experience Team Leader - BmwEstablished over 100 years ago, with offices across the UK and further afield, our client is now looking for a Customer Experience Team Leader to join their team based in Smethwick.Key Responsibilities:Oversee and optimize sales order processing activities.Manage and support a team of 5, including the credit control...
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Customer Experience Team Manager
2 weeks ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeJob Title: BMW Customer Experience Team LeadJob Summary:We are seeking an experienced Customer Experience Team Lead to join our team at Kerry Collins Recruitment. As a key member of our team, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring timely and accurate...