Customer Experience Team Leader
6 days ago
Job Title: Customer Experience Team Leader - Export Specialist
Company: Kerry Collins Recruitment Ltd
Job Type: Full-time
Location: Smethwick
Job Description:
Job Summary:
We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and international markets.
Key Responsibilities:
- Team Leadership: Lead and motivate a team of 5 to achieve performance goals, manage sickness, absence, performance development, and carry out one-to-ones when required.
- Export Operations: Manage the sales orders process for both UK and international markets, ensuring timely and accurate processing.
- Customer Communication: Be the main point of contact for escalations and communication between the warehouse, factory, and other internal departments.
- Reporting: Prepare the monthly sales forecasting reports.
- Customer Engagement: Engage with UK and international customers via the telephone, email, or chat to schedule field service bookings based on their preference and service availability.
Requirements:
- Team Leadership Experience: Previous experience working as a Team Leader, ability to lead and motivate a team to achieve performance goals.
- Export Knowledge: Experience in a manufacturing environment and sales order processing/administration, knowledge of Exports.
- Communication Skills: Excellent communication and interpersonal abilities.
What We Offer:
We offer a competitive salary up to £31,000 per annum, depending on experience, along with an enhanced pension scheme, 34 days holiday (inc bank holidays), a perk box subscription, BHSF Health Scheme, and a fantastic employee awards package.
-
Customer Experience Team Leader
2 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...
-
Customer Experience Team Leader
2 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...
-
Customer Experience Team Leader
1 week ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Summary:Kerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Leader to join their team. As a key member of the organization, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both...
-
BMW Customer Experience Team Lead
4 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeCustomer Experience Team Leader Job DescriptionJob Summary:Kerry Collins Recruitment is seeking a highly skilled and experienced Customer Experience Team Leader to join our team. As a Customer Experience Team Leader, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring...
-
BMW Customer Experience Team Lead
3 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeCustomer Experience Team Leader Job DescriptionJob Summary:Kerry Collins Recruitment is seeking a highly skilled and experienced Customer Experience Team Leader to join our team. As a Customer Experience Team Leader, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring...
-
Customer Experience Team Manager
1 week ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeJob Title: BMW Customer Experience Team LeadJob Summary:We are seeking an experienced Customer Experience Team Lead to join our team at Kerry Collins Recruitment. As a key member of our team, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring timely and accurate...
-
Bmw Customer Experience Team Manager
1 week ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full timeJob Title: Customer Experience Team LeaderJob Type: Full-timeCompany: Kerry Collins RecruitmentLocation: SmethwickJob Description:The company is seeking a highly skilled and experienced Customer Experience Team Leader to join their team. As a key member of the team, you will be responsible for overseeing and optimizing the sales order processing activities,...
-
Bmw Customer Experience Coordinator
4 days ago
Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full timeEstablished over 100 years ago, with offices across the UK and further afield, our client is a leading Automotive Manufacturer seeking a Customer Experience Team Leader to join their team based in the Midlands. The successful candidate will be rewarded with a competitive salary of up to £31,000 per annum, depending on experience, and a comprehensive...
-
Bmw Customer Experience Coordinator
3 days ago
Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full timeEstablished over 100 years ago, with offices across the UK and further afield, our client is a leading Automotive Manufacturer seeking a Customer Experience Team Leader to join their team based in the Midlands. The successful candidate will be rewarded with a competitive salary of up to £31,000 per annum, depending on experience, and a comprehensive...
-
Customer Experience Team Lead
1 week ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Summary:Kerry Collins Recruitment Ltd is seeking a highly skilled and experienced professional to fill the role of Customer Experience Team Lead. This is a fantastic opportunity for someone who has knowledge of exports and previous team leadership experience within a manufacturing environment.Key Responsibilities:Oversee and optimize the sales order...
-
Customer Experience Team Lead
4 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob SummaryKerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Lead to join their team. The successful candidate will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and international...
-
Customer Experience Team Lead
4 days ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob SummaryKerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Lead to join their team. The successful candidate will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and international...
-
Field Performance Team Leader
7 days ago
Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full timeHart Recruitment Ltd is seeking an experienced Order Processing Team Leader to join their team. As a seasoned leader, you will oversee and optimize the sales order processing activities, ensuring timely and accurate processing for both UK and international markets.Key Responsibilities:Manage and lead a team of order processing professionals to achieve...
-
Field Performance Team Leader
6 days ago
Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full timeHart Recruitment Ltd is seeking an experienced Order Processing Team Leader to join their team. As a seasoned leader, you will oversee and optimize the sales order processing activities, ensuring timely and accurate processing for both UK and international markets.Key Responsibilities:Manage and lead a team of order processing professionals to achieve...
-
Team Leader at Greggs
4 weeks ago
Smethwick, Sandwell, United Kingdom Compass Group UK & Ireland Full timeExciting Opportunity with Compass Group UK&IPosition: Greggs Team LeaderCompensation: £12.50 per hour, 30 hours per weekWe are seeking a committed Team Leader to oversee the efficient operations within Compass Group UK on a part-time basis, with a contract of 30 hours per week.As a Team Leader, you will leverage your expertise to uphold exceptional...
-
Team Leader
3 days ago
Smethwick, Sandwell, United Kingdom Creative Support Full timeJob Summary:Creative Support is seeking an experienced and enthusiastic Team Leader to join our collaborative and knowledgeable team. As a Team Leader, you will oversee the day-to-day management of our supported living services and outreach services, supporting individuals to maintain their own tenancies.Key Responsibilities:Coordinate the delivery of care...
-
Team Leader
3 days ago
Smethwick, Sandwell, United Kingdom Creative Support Full timeJob Summary:Creative Support is seeking an experienced and enthusiastic Team Leader to join our collaborative and knowledgeable team. As a Team Leader, you will oversee the day-to-day management of our supported living services and outreach services, supporting individuals to maintain their own tenancies.Key Responsibilities:Coordinate the delivery of care...
-
Manufacturing Team Lead
1 week ago
Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full timeJob Summary:Kerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Leader to join their team. As a key member of the organization, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both...
-
Calibration Team Leader
4 days ago
Smethwick, Sandwell, United Kingdom GPW Recruitment Full timeJob DescriptionJob Title: Calibration Team Leader - Metrology ExpertJob Summary:We are seeking a highly skilled and experienced Calibration Team Leader to join our team at GPW Recruitment. The successful candidate will be responsible for leading a multi-skilled team of calibration and repair technicians to deliver market-leading customer service and defined...
-
Calibration Team Leader
4 days ago
Smethwick, Sandwell, United Kingdom GPW Recruitment Full timeJob DescriptionJob Title: Calibration Team Leader - Metrology ExpertJob Summary:We are seeking a highly skilled and experienced Calibration Team Leader to join our team at GPW Recruitment. The successful candidate will be responsible for leading a multi-skilled team of calibration and repair technicians to deliver market-leading customer service and defined...