Team Leader

3 days ago

Smethwick, Sandwell, United Kingdom Creative Support Full time

Job Summary:

Creative Support is seeking an experienced and enthusiastic Team Leader to join our collaborative and knowledgeable team. As a Team Leader, you will oversee the day-to-day management of our supported living services and outreach services, supporting individuals to maintain their own tenancies.

Key Responsibilities:

  • Coordinate the delivery of care to a defined group of service users, ensuring that this care meets their identified needs, choices, and preferences.
  • Supervise, coach, and perform management of staff, volunteers, and students in providing effective and personalized care.
  • Ensure safeguarding measures are in place to protect vulnerable adults, and ensure all staff comply with these safeguarding policies and procedures.
  • Promote excellent customer care to service users, their families, and other agencies.
  • Develop warm and trusting relationships with service users.

Requirements:

  • Good written and verbal communication skills.
  • Strong organizational skills and the ability to prioritize and manage a busy workload.
  • Flexibility to the needs of the service.
  • A willingness to follow instruction and accept supervision.

About Creative Support:

Creative Support is a passionate, inclusive, and anti-racist organization. We are a Stonewall Diversity Champion, Disability Confident Employer, and have recently received the Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures.

Benefits:

  • Probationary bonus.
  • Pension contributions.
  • 28 days Annual Leave.
  • Company-paid enhanced DBS.

What We Offer:

We provide comprehensive and outstanding training from our training academy, and offer the opportunity to work towards the QCF Diploma in Health and Social Care. We are committed to the development and guidance of our staff, and offer a supportive and inclusive work environment.

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