Current jobs related to Customer Experience Team Leader - Smethwick, Sandwell - Kerry Collins Recruitment Ltd

  • BMW Customer Experience Team Lead

    1 month ago

    Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full time

    Customer Experience Team LeaderAre you a motivated and experienced leader looking to take on a new challenge? We are seeking a Customer Experience Team Leader to join our team at Kerry Collins Recruitment.Key Responsibilities:Oversee and optimize sales order processing activities to ensure timely and accurate processing.Manage and support a team of 5,...

  • Team Leader

    4 weeks ago

    Smethwick, Sandwell, United Kingdom Creative Support Full time

    Job Title: Team LeaderCreative Support is seeking an experienced and enthusiastic Team Leader to join our team. As a Team Leader, you will play a crucial role in supporting individuals with learning disabilities, mental health, and autism in our supported living services and outreach programs.Key Responsibilities:Coordinate the delivery of care to a defined...

  • Team Leader

    4 weeks ago

    Smethwick, Sandwell, United Kingdom Creative Support Full time

    Job Title: Team LeaderCreative Support is seeking an experienced and enthusiastic Team Leader to join our team. As a Team Leader, you will play a crucial role in supporting individuals with learning disabilities, mental health, and autism in our supported living services and outreach programs.Key Responsibilities:Coordinate the delivery of care to a defined...

  • Team Leader

    3 weeks ago

    Smethwick, Sandwell, United Kingdom Creative Support Full time

    Job Title: Team LeaderCreative Support is seeking an experienced and enthusiastic Team Leader to join our team. As a Team Leader, you will be responsible for overseeing the day-to-day management of our supported living services and outreach services.Key Responsibilities:Coordinate the delivery of care to a defined group of service users, ensuring that their...

  • Team Leader

    3 weeks ago

    Smethwick, Sandwell, United Kingdom Creative Support Full time

    Job Title: Team LeaderCreative Support is seeking an experienced and enthusiastic Team Leader to join our team. As a Team Leader, you will be responsible for overseeing the day-to-day management of our supported living services and outreach services.Key Responsibilities:Coordinate the delivery of care to a defined group of service users, ensuring that their...

  • Team Leader

    3 weeks ago

    Smethwick, Sandwell, United Kingdom Creative Support Full time

    Job Title: Team LeaderCreative Support is seeking an experienced and enthusiastic Team Leader to join our team. As a Team Leader, you will play a crucial role in supporting individuals with learning disabilities, mental health, and autism in our supported living services and outreach programs.Key Responsibilities:Coordinate the delivery of care to a defined...

  • Team Leader

    3 weeks ago

    Smethwick, Sandwell, United Kingdom Creative Support Full time

    Job Title: Team LeaderCreative Support is seeking an experienced and enthusiastic Team Leader to join our team. As a Team Leader, you will play a crucial role in supporting individuals with learning disabilities, mental health, and autism in our supported living services and outreach programs.Key Responsibilities:Coordinate the delivery of care to a defined...

  • Team Leader

    4 weeks ago

    Smethwick, Sandwell, United Kingdom Creative Support Full time

    Creative Support is seeking an experienced and enthusiastic Team Leader to join our collaborative and knowledgeable team. As a Team Leader, you will oversee the day-to-day management of our supported living services and outreach services, supporting individuals to maintain their own tenancies.Your role will involve coordinating the delivery of care to a...

  • Team Leader

    4 weeks ago

    Smethwick, Sandwell, United Kingdom Creative Support Full time

    Creative Support is seeking an experienced and enthusiastic Team Leader to join our collaborative and knowledgeable team. As a Team Leader, you will oversee the day-to-day management of our supported living services and outreach services, supporting individuals to maintain their own tenancies.Your role will involve coordinating the delivery of care to a...

  • Retail Team Leader

    4 weeks ago

    Smethwick, Sandwell, United Kingdom One Retail Full time

    Job Title: Retail Team LeaderWe are seeking a highly motivated and experienced Retail Team Leader to join our team at One Retail. As a Retail Team Leader, you will be responsible for leading a team of sales associates and ensuring that the store is running smoothly and efficiently.Key Responsibilities:Lead and motivate a team of sales associates to achieve...

  • Retail Team Leader

    4 weeks ago

    Smethwick, Sandwell, United Kingdom One Retail Full time

    Job Title: Retail Team LeaderWe are seeking a highly motivated and experienced Retail Team Leader to join our team at One Retail. As a Retail Team Leader, you will be responsible for leading a team of sales associates and ensuring that the store is running smoothly and efficiently.Key Responsibilities:Lead and motivate a team of sales associates to achieve...

  • Production Team Leader

    1 month ago

    Smethwick, Sandwell, United Kingdom Alliance Personnel Full time

    We are seeking a skilled Production Team Leader to join our team at Alliance Personnel.Working hours are 7:30am to 5pm, Monday to Friday. The ideal candidate will ensure efficient production processes and maintain high-quality standards in a fast-paced environment.Key Responsibilities:Take responsibility for daily production issues to ensure the highest...

  • Production Team Leader

    4 weeks ago

    Smethwick, Sandwell, United Kingdom Alliance Personnel Full time

    We are seeking a skilled Production Team Leader to join our team at Alliance Personnel.Working hours are 7:30am to 5pm, Monday to Friday. The ideal candidate will ensure efficient production processes and maintain high-quality standards in a fast-paced environment.Key Responsibilities:Take responsibility for daily production issues to ensure the highest...

  • Production Team Leader

    4 weeks ago

    Smethwick, Sandwell, United Kingdom Alliance Personnel Full time

    We are seeking a skilled Production Team Leader to join our team at Alliance Personnel.Working hours are 7:30am to 5pm, Monday to Friday. The ideal candidate will ensure efficient production processes and maintain high-quality standards in a fast-paced environment.Key Responsibilities:Take responsibility for daily production issues to ensure the highest...

  • Production Team Leader

    3 weeks ago

    Smethwick, Sandwell, United Kingdom Alliance Personnel Full time

    We are seeking a skilled Production Team Leader to join our team at Alliance Personnel.Working hours are 7:30am to 5pm, Monday to Friday. The ideal candidate will ensure efficient production processes and maintain high-quality standards in a fast-paced environment.Key Responsibilities:Take responsibility for daily production issues to ensure the highest...

  • Production Team Leader

    3 weeks ago

    Smethwick, Sandwell, United Kingdom Alliance Personnel Full time

    We are seeking a skilled Production Team Leader to join our team at Alliance Personnel.Working hours are 7:30am to 5pm, Monday to Friday. The ideal candidate will ensure efficient production processes and maintain high-quality standards in a fast-paced environment.Key Responsibilities:Take responsibility for daily production issues to ensure the highest...

  • Production Team Leader

    2 weeks ago

    Smethwick, Sandwell, United Kingdom fish4.co - Jobboard Full time

    We are seeking a skilled Production Team Leader to join our team at fish4.co - Jobboard.Working hours are 7:30am to 5pm, Monday to Friday. The ideal candidate will ensure efficient production processes and maintain high-quality standards in a fast-paced environment.Key Responsibilities:Take responsibility for daily production issues to ensure the highest...

  • Production Team Leader

    3 weeks ago

    Smethwick, Sandwell, United Kingdom fish4.co - Jobboard Full time

    We are seeking a skilled Production Team Leader to join our team at fish4.co - Jobboard.Working hours are 7:30am to 5pm, Monday to Friday. The ideal candidate will ensure efficient production processes and maintain high-quality standards in a fast-paced environment.Job Purpose:A shop floor based role, taking responsibility for daily production issues to...

  • Production Team Leader

    3 weeks ago

    Smethwick, Sandwell, United Kingdom fish4.co - Jobboard Full time

    We are seeking a skilled Production Team Leader to join our team at fish4.co - Jobboard.Working hours are 7:30am to 5pm, Monday to Friday. The ideal candidate will ensure efficient production processes and maintain high-quality standards in a fast-paced environment.Job Purpose:A shop floor based role, taking responsibility for daily production issues to...

  • People Administration Team Leader

    2 weeks ago

    Smethwick, Sandwell, United Kingdom DPD Careers Full time

    Company DescriptionAt DPD Careers, we're committed to being the UK's most sustainable delivery company, while delivering world-class service to our customers.As a People Administration Team Leader, you'll be part of a busy and fast-paced business with a turnover of over £2 billion, offering great benefits and opportunities to progress your career.We're...

Customer Experience Team Leader

2 months ago

Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

Job Title: Customer Experience Team Leader - Export Specialist

Company: Kerry Collins Recruitment Ltd

Job Type: Full-time

Location: Smethwick

Job Description:

Job Summary:

We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and international markets.

Key Responsibilities:

  • Team Leadership: Lead and motivate a team of 5 to achieve performance goals, manage sickness, absence, performance development, and carry out one-to-ones when required.
  • Export Operations: Manage the sales orders process for both UK and international markets, ensuring timely and accurate processing.
  • Customer Communication: Be the main point of contact for escalations and communication between the warehouse, factory, and other internal departments.
  • Reporting: Prepare the monthly sales forecasting reports.
  • Customer Engagement: Engage with UK and international customers via the telephone, email, or chat to schedule field service bookings based on their preference and service availability.

Requirements:

  • Team Leadership Experience: Previous experience working as a Team Leader, ability to lead and motivate a team to achieve performance goals.
  • Export Knowledge: Experience in a manufacturing environment and sales order processing/administration, knowledge of Exports.
  • Communication Skills: Excellent communication and interpersonal abilities.

What We Offer:

We offer a competitive salary up to £31,000 per annum, depending on experience, along with an enhanced pension scheme, 34 days holiday (inc bank holidays), a perk box subscription, BHSF Health Scheme, and a fantastic employee awards package.