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Calibration Team Leader

2 months ago

Smethwick, Sandwell, United Kingdom GPW Recruitment Full time
Job Description

Job Title: Calibration Team Leader - Metrology Expert

Job Summary:

We are seeking a highly skilled and experienced Calibration Team Leader to join our team at GPW Recruitment. The successful candidate will be responsible for leading a multi-skilled team of calibration and repair technicians to deliver market-leading customer service and defined corporate service objectives.

Key Responsibilities:

  • Management, organisation and delivery of monthly calibration and service workload, ensuring completion of all required visits by month-end for field-based activities and within the specified turnaround time for head office-based laboratory work.
  • Aide in the minimisation of contract churn rates by delivering the core KPIs required.
  • Calibrate dimensional/mechanical, electrical, instrumentation (pressure/temperature), physical and/or torque measuring instruments as and when required.
  • Document and input data/results into software (Indysoft, Excel etc.)
  • Commercial Activities i.e. assisting with technical pricing and sub-contractors.
  • To develop a fully trained, high-performance team through the appropriate application of learning and coaching techniques.
  • Conduct and document regular employee performance reviews, setting delivery and core company behavioural objectives alongside development requirements.
  • Tracking performance against objectives, identifying and documenting achievements, and any areas for improvement.
  • Improving performance through 1:1 coaching.
  • Delivery of service objectives for both field-based and head office-based service models.
  • Aide in management of all sub-contracted relations, from obtaining quotations, providing purchase orders, updating current outstanding items, and effective management of all relevant documentation.
  • Ensuring accurate recording and capture of all relevant information for enquiries using Salesforce, Baan, Microsoft Office and any other data systems.
  • Effectively represent the Company brand in terms of appearance, conduct and communication when attending customer sites.
  • To observe and comply with all Company policies including but not limited to Health and Safety, Car Policy, Expenses, Ethics Policy, IT User policy and all policies and appendices within the Contract of Employment.
  • Flexibility to work approved overtime if required.

Requirements:

  • Recently calibrated dimensional/mechanical, pressure, torque, physical, electrical test equipment, instrumentation to UKAS standards.
  • A natural leader, continually improving knowledge and understanding to help others.
  • Strong PC literacy in MS Word, Excel (import/export data, pivot tables, vlookup etc.) ERP software – Salesforce.
  • Knowledge of Windows-based laboratory automation software such as Indysoft (desirable) or MetCAL, InGAGE, ProCal, SureCal etc.
  • Completed relevant apprenticeship and/or mechanical/electrical engineering qualification such as HNC, NVQ / BTEC / C&G Level 3 etc.
  • Full UK driving licence (essential).

What We Offer:

  • Competitive salary (DoE)
  • 40 hours per week, 8am – 4:30pm (possible flexi-time)
  • Overtime usually available (M-F @ 1x, Sat @ 1)
  • In-house and external training provided
  • Enhanced Company pension (up to 11% employer contribution if employee contributes 7%)
  • Life Assurance (up to 6x basic salary)
  • Salary sacrifice health care scheme (BHSF)
  • Company sick pay after qualifying period of one year

Key Words: Calibration Team Leader, Metrology Technician, Calibration Engineer, Senior Calibration Engineer, Signatory, Head of Laboratory, Supervisor, Deputy HoL, Dimensional, Mechanical, Physical, Torque, Instrumentation, Pressure, Temperature, Electrical, Multi-Skilled, Metrology, Test and Verification, Test & Measurement, Quality, QC, Fault Finding, Repair, Calibrating, UKAS, ISO17025, Indysoft, Manufacturing, Engineering, Aerospace, Automotive, Full Time, Permanent, Full Driving Licence, West Midlands.