IT Support Specialist
4 weeks ago
At Allegiance Group, we're seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you'll provide exceptional support to our clients, resolving technical issues and escalating complex problems. Your expertise in Microsoft technologies, including Windows Server, Exchange, and Office 365, will be invaluable in delivering high-quality solutions.
Key Responsibilities:
Provide technical support to clients via phone, email, and remote desktop
Troubleshoot and resolve technical issues, escalating complex problems to senior engineers
Collaborate with our development team to implement new solutions and upgrades
Stay up-to-date with the latest Microsoft technologies and best practices
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Flexible working hours and hybrid working options
Paid training and certification programs
If you're a motivated and detail-oriented IT professional with a passion for delivering exceptional support, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].
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