Service Administrator

4 days ago


Ivybridge, Devon, United Kingdom AEP Compressed Air Technologies Ltd Full time
Job Title:

Service Administrator

">About the Role:

We are seeking an experienced and organized Service Administrator to join our team at AEP Compressed Air Technologies Ltd. As a Service Administrator, you will play a vital role in ensuring seamless communication between customers and our service team.

Duties and Responsibilities:
  • Coordinate service requests, schedule appointments, and maintain accurate records.
  • Process job sheets, waste transfer notes, customer enquiries, and orders.
  • Create process job sheets, waste transfer notes, and sales orders.
  • Consult with the Depot Manager and plan and book engineer's work according to service schedules and projects.

In this role, you will be working within our AEP Ltd Service Department and following established processes and procedures.

Requirements:
  • Excellent customer service skills, including actioning incoming calls or emails.
  • Proficiency in Microsoft Office and calendar management.
  • Administrative experience in an office environment.
  • Experience with QuickBooks.
  • Familiarity with Google Suite.
  • Good phone etiquette.
  • Organisational skills.
Estimated Salary:

£32,000 - £38,000 per annum, depending on experience.



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