Apprentice Customer Service Practitioner with Ads

6 months ago


Ivybridge, United Kingdom The Focus Training Group Full time

**Apprentice Customer Service Practitioner with ADS WINDOWS AND DOORS LTD**

Are you a friendly, organised person? We’ve got a job perfect for you We are looking for an Apprentice to join our commercial team to assist us with all of our office duties, including answering the phone, booking appointments, data entry, assisting customers in person, typing quotes / orders and providing general administrative support.

We provide great rates of pay as well as a friendly environment to work in. Uniform is also provided.

Working week
The working hours will be Monday - Thursday 8am - 5pm and Friday 8am - 4pm. This includes one day per week at Focus Training in Plymouth. Total hours per week: 37

Apprenticeship level
Intermediate
Level 2 (GCSE)

**What you will do in your working day**
We are looking for an Apprentice Customer Service Practitioner to join our commercial team and assist us with all of our office duties. This role includes:
Answering the telephone
Booking appointments
Data entry onto our customer management system
Occasionally dealing with customers face to face
Typing quotes / orders
Providing general administrative support for the company

**The training you will be getting**
Full Customer Service Practitioner qualification - Level 2
On the job training to support role development
Off the job training to support qualification requirements
Employer to allocate dedicated training time for off-the-job training requirements
Functional Skills support - (maths/English) - if required

**What to expect at the end of your apprenticeship**

**Requirements and prospects**
Desired skills and personal qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Number skills, Logical, Team working, Initiative

**Qualifications**
GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent ICT (Grade A*/9 - C/4) Desired
GCSE or equivalent Maths (Grade A*/9 - C/4) Desired

**Things to consider**
You must be able to get to our office in Ivybridge daily. Must be computer literate and familiar with Microsoft Word and Excel.

**About the employer**
ADS Commercial are a commercial installation company based in Devon. We offer an extensive range of products and services to customers in the private & public sectors throughout Devon, Cornwall including all of the Southwest.

Employer
ADS WINDOWS AND DOORS LTD
UNIT 1, STOWFORD BUSINESS PARK, IVYBRIDGE, PL21 0BE

Training
Training provider
FOCUS TRAINING (SW) LIMITED

Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)

**Job Types**: Full-time, Apprenticeship

**Salary**: £10,158.72 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ivybridge, PL21 0BE: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Ivybridge, United Kingdom EE Full time

    Where: EE Plymouth Full time: Permanent Salary: £20, 280 per year Hourly rate:£10.40 The RoleAre you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and...


  • Ivybridge, United Kingdom EE Full time

    Where: EE PlymouthFull time: PermanentSalary: £20, 280 per yearHourly rate: £10.40The RoleAre you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and...

  • Paramedic Practitioner

    6 months ago


    Ivybridge, United Kingdom South Hams Primary Care Network Full time

    Responsible for assessing patients with undifferentiated diagnosis who present to Primary Care within the South Hams Primary Care Network; diagnosing and treating patients presenting with undifferentiated illness, assessing, advising and treating people in respect of their healthcare needs in adherence to the Paramedics own sphere of clinical competence;...


  • Ivybridge, Devon, United Kingdom Tesco Full time

    About the RoleAre you passionate about delivering exceptional customer service? Do you have a knack for building strong relationships with customers and colleagues alike?We're seeking an ambitious and enthusiastic individual to join our store team as a Customer Service Representative.Key Responsibilities:* Provide outstanding customer service, ensuring every...


  • Ivybridge, United Kingdom EE Full time

    Full Time Vacancy Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Plymouth. You’ll be talking over the...

  • Pi Control Apprentice

    6 months ago


    Ivybridge, United Kingdom Bidfood Full time

    **About the role**: Are you looking for that first role? Then we have an exciting opportunity to help you take that first step in to learning and developing new skills as part of our stock management team. If you are looking for variety, personal development and growth whilst earning then this could be just for you. We are looking to expand our stock team...

  • Store Supervisor

    6 months ago


    Ivybridge, United Kingdom Flatspot Full time

    **Main Purpose of Position**: You will supervise the day to day daily operations in our retail brick and mortar store in Exeter. You will be responsible for driving sales, a high standard of customer service and visual merchandising instore. **Main Duties**: Drive conversion via best-in-class customer service and product knowledge. Maintain outstanding...


  • Ivybridge, Devon, United Kingdom SUEZ Full time

    At SUEZ, we're committed to delivering exceptional service to our customers. As a Customer Retention Specialist, you'll play a crucial role in ensuring timely resolutions and retention of our valued customers. Your primary responsibility will be to proactively manage the 'customer at risk' process, identifying potential churn and developing strategies to...


  • Ivybridge, United Kingdom SUEZ Full time

    When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s natural capital for future generations. It’s a career that’s not only exciting, but full of opportunities as well...

  • Service Coordinator

    5 days ago


    Ivybridge, United Kingdom AEP Compressed Air Technologies Ltd Full time

    Are you looking for a varied and interesting role to showcase your administrative expertise and customer service skills? As a Service Coordinator, you will be a vital link between customers and our service team, ensuring seamless communication and efficient resolution of issues. Utilising core skills in computer proficiency, administrative expertise, and...


  • Ivybridge, United Kingdom Livewell Southwest Full time

    Job summary hours per week. Are you a qualified sports professional who is looking for a new and developing role working with males with mental health challenges? Are you motivated, creative and passionate about supporting individuals to make positive changes to their physical health and wellbeing? If so we would like to hear from you. Lee Mill...


  • Ivybridge, Devon, United Kingdom SUEZ Full time

    As a Regional Service Coordinator at SUEZ, you'll be responsible for coordinating regular contact with our customers through various means, such as newsletters and territory management. Your primary objective will be to foster strong relationships between our customers, internal teams, and external partners.We're looking for a highly organized and...


  • Ivybridge, United Kingdom Norse Group LTD Full time

    **Cleaner - South West Norse** - **Location**: Ivybridge Community College, PL21 0JA - **Salary**: £23,795.20 pro rata Equates to £11.44 per hour - **Hours**: 7.5 - **Shift pattern**: Monday to Friday South West Norse is a successful commercial service partnership between Norse Group and Devon County Council, delivering expertise across cleaning, catering...

  • Customer Team Member

    6 months ago


    Ivybridge, United Kingdom Coop Full time

    **Customer Team Member - Home Delivery Driver** Location: 14 Glanvilles Mill, Shopping Precinct, Ivybridge, PL21 9PS Pay: £10.90 per hour + great benefits Contract: 18 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to...


  • Ivybridge, United Kingdom Royal Mail Group Full time

    **Delivery Postie with Driving** **Job reference: 312017** **Location: Ivybridge Delivery Office, PL21 9AA** **Job type: Permanent contract** **Hours: 30:00 hours per week, working 5 days across Monday - Sunday, working between 06:30 - 12:30 and 13:00 - 19:00** *** **Please note Sunday working is required at Plymouth Delivery Office.** There has never...

  • Catering Assistant

    3 weeks ago


    Ivybridge, Devon, United Kingdom Norse Group Full time

    South West Norse, a leading provider of catering, cleaning, and facilities management services to local clients in partnership with Devon County Council, is seeking an enthusiastic Catering Assistant to join our team at Ivybridge Academy on a permanent, part-time basis.The successful candidate will support all aspects of the catering service, ensuring the...

  • Retail Merchandiser

    6 months ago


    Ivybridge, United Kingdom eXPD8 Full time

    We're looking for a Retail Merchandiser based in the Plymouth (PL21) area. You'll be an integral part of a field-based retail merchandising team, working primarily within The Entertainer concession within Tesco. There may be opportunities to work across other categories including, but not limited to, Books and Entertainment, Health and Beauty, You will be...

  • Nursing Associate

    6 months ago


    Ivybridge, United Kingdom Livewell Southwest Full time

    Job Purpose The Nursing Associate will work as part of a team, delivering health and social care that focuses on the holistic needs of service users. They will carry out specific clinical tasks and responsibilities as delegated by registered practitioners Job Summary Manage a defined group of patients under the indirect supervision of a Registered Nurse,...

  • Nursing Associate

    6 months ago


    Ivybridge, United Kingdom Livewell Southwest Full time

    Job Purpose The Nursing Associate will work as part of a team, delivering health and social care that focuses on the holistic needs of service users. They will carry out specific clinical tasks and responsibilities as delegated by registered practitioners Job Summary Manage a defined group of patients under the indirect supervision of a Registered Nurse,...

  • Maintenance Lead

    6 months ago


    Ivybridge, United Kingdom Beacon Medical Group Full time

    To be responsible for all aspects of the Practices facilities management and premises to ensure the cleanliness, safety and security of the Practice buildings and grounds at all times. To contribute to practice decisions regarding premises management and development. Knowledge of Mechanical and Electrical systems would be beneficial. Main duties of the...