Front Office Administrator

6 months ago


Ivybridge, United Kingdom Continental Full time

**Company Description**
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.

With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.

Reviews data on jobsheets to ensure accordance with Customer working procedures, processing within a timely manner
- Verifies work carried out in accordance with vehicle history and validations
- Resolves jobsheet related queries
- Authorises costs (PO / SO)
- Ensures a high level of data accuracy
- Maintains company quality standards at all times
- Communicates effectively on all levels
- Makes timely decisions within level of authority
- Escalates all issues falling outside of the above for approval / decision
- To undertake other reasonable duties as required from time to time in support of the effective running of Conti360

**Qualifications**
- Knowledge of the Truck Tyre fleet market desirable but not essential
- Office 365 Knowledge essential
- Previous experience in a Customer Service role
- Professional qualification in Customer Service or Business Administration desirable
- Previous administration experience requiring attention to detail ideally in a PO / SO environment
- Experience of working as part of a team striving towards excellence

**Additional Information**
- Salary £23,826
- ** Hybrid Working**: 2 days in the office and 3 days at home. **_After _**successful completion of 6-8 weeks training based in the head office at Lee Mill, Ivybridge.
- Must have the right to work in the UK


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