Innovation Centre Ambassador

7 days ago


Gosport, Hampshire, United Kingdom Oxford Innovation Space Full time

We are excited to be recruiting a Customer Experience Assistant to join our team at Fareham Innovation Centre.

About the Opportunity

This full-time position offers a great opportunity to work in a dynamic and innovative environment and make a real difference to our customers.

We are looking for someone who is passionate about delivering exceptional customer service and has the ability to build strong relationships with our customers and stakeholders.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Support the Centre Director/Innovation Director with event planning and hosting.
  • Monitor the meeting room agenda and act as a host for our coffee morning and external events.
  • Keep our social media feeds up to date with all the exciting news from OI, the centre customers, and events we are hosting.
  • Ensure the Fareham Innovation Centre website is up to date with all the latest news and views.
  • Ensure all centre equipment is in good working order – including coffee machines, printers, photocopiers, and AV.
  • Maintain and monitor useful consumables and stationery.
  • Record any chargeable ad hoc services customers or their guests need.
Requirements
  • Flexible – willing to do what it takes to make the centre a success.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Good problem-solving skills.
Benefits
  • Estimated salary: £28,000 - £32,000 per annum.
  • Flexible benefits package comprising contributory pension, private medical and dental insurance, health screening, and access to discounts.
  • 25 days' holiday plus Bank Holidays.


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