Full-Time Customer Support Assistant

1 week ago


Gosport, Hampshire, United Kingdom Oxford Innovation Space Full time

Fareham Innovation Centre is seeking a highly skilled and motivated individual to fill the role of Customer Experience Assistant. As a member of our Centre management team, you will play a key part in ensuring our customers receive exceptional service and support.

The successful candidate will be responsible for opening and closing the centre each day, answering incoming queries, supporting event planning and hosting, maintaining social media feeds and updating the centre's website, and ensuring all equipment is in good working order.

This is a fantastic opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be working closely with the Centre Director and other members of the team to ensure the smooth operation of the centre.

Key requirements include:

  • Excellent customer service skills
  • Proactive and enthusiastic attitude
  • Ability to work independently and as part of a team
  • Basic IT skills, including proficiency in Microsoft Office

Salary: £28,000 - £32,000 per annum, depending on experience.

Benefits include 25 days' holiday plus Bank Holidays, a flexible benefits package, and access to discounts on high street favourites and holiday providers.



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