Team Leader

2 weeks ago

Erith, Greater London, United Kingdom Ocado Group Full time

About the Role

The Team Manager will play a crucial role in the success of Ocado Logistics, overseeing the delivery operation team and ensuring the smooth execution of daily tasks. This includes:

  • Recruitment and Training: Manage the recruitment, training, and performance management of spoke drivers to ensure they have the necessary skills and knowledge to excel in their roles.
  • Meetings and Communication: Chair meetings with drivers, including absence, disciplinary, and welfare meetings, to maintain open communication and address any issues promptly.
  • Site Operations: Oversee site operations, ensuring all Key Performance Indicators (KPIs), targets, and deadlines are met without disrupting the business.
  • Health and Safety: Ensure all health and safety measures are in place and followed, and that all training requirements are met and up-to-date at all times.

About You

The ideal candidate will possess strong leadership skills, with the ability to shape and drive a world-class employee experience and environment. Key responsibilities include:

  • Employee Engagement: Foster a culture of respect, identity, loyalty, trust, and aspiration among team members, ensuring high levels of employee satisfaction and engagement.
  • KPI Focus: Ensure KPIs are a vital focus across the site, including labour turnover, absence rates, and engagement scores.
  • Training and Development: Continuously encourage self-improvement, training, and development of teams to support succession planning and drive initiatives that enhance morale and engagement.
  • Communication and Problem-Solving: Possess strong verbal and written communication skills, with the ability to conduct formal meetings and apply relevant policies appropriately.

What We Offer

Ocado Logistics provides a competitive salary and a range of benefits, including:

  • Pension Contributions: Up to 7% matched pension contributions after three months of service.
  • Medical Insurance: Employer-funded medical insurance after three months of service.
  • Wellbeing Initiatives: Tools and resources to support employees' health and wellbeing, including a network of wellbeing champions.
  • Shopping and Restaurant Discounts: High street shopping and restaurant discounts, including 15% off Ocado.com.

About Ocado Logistics

Ocado Logistics is a dynamic and inclusive workplace, where employees from diverse backgrounds come together to support the amazing communities we serve. We prioritize inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities.

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