Logistics Team Leader

1 month ago

Erith, Greater London, United Kingdom Ocado Group Full time

Location: Erith, Kent

If you possess a passion for operational excellence and hold a valid UK driving licence along with prior management experience, we invite you to explore a pivotal role within our Logistics division.

Role Overview

As a crucial element of Ocado's success in the online grocery sector, our spokes are vital for ensuring the timely delivery of customer orders. Team Managers play an essential role in this framework, leveraging their expertise and commitment to foster a productive environment that enhances both employee and customer satisfaction.

Key Responsibilities

  • Oversee the delivery operations team, including the recruitment, training, and performance evaluation of all drivers.
  • Facilitate meetings with drivers, addressing issues such as attendance, disciplinary actions, and welfare in accordance with company policies.
  • Manage site operations to ensure all key performance indicators (KPIs), targets, and deadlines are consistently met.
  • Ensure compliance with health and safety regulations and maintain up-to-date training requirements.

This position requires a commitment of 40 hours per week, with a flexible schedule of 10-hour shifts across any four days of the week, including weekends.

Candidate Profile

The ideal candidate will cultivate a world-class employee experience and environment, attracting and retaining top talent while leading teams to nurture a culture of respect, loyalty, and aspiration.

  • Focus on KPIs such as labor turnover, absence rates, and employee engagement.
  • Encourage continuous self-improvement and development initiatives to support succession planning and enhance morale.
  • Experience in conducting formal meetings and applying relevant policies is preferred.
  • Strong communication and numeracy skills are essential, along with a genuine passion for people and a commitment to employee satisfaction.
  • Knowledge of food safety standards and compliance is advantageous, with prior experience in a logistics or warehouse setting being highly desirable.

What We Offer

At Ocado Logistics, we provide competitive compensation and a comprehensive benefits package:

  • Up to 7% matched pension contributions after three months of service.
  • Employer-funded medical insurance after three months of service.
  • Enhanced digital GP services for you and your dependents.
  • Wellbeing resources, including a network of Wellbeing Champions.
  • Discounts at various high street retailers and restaurants.

We recognize the importance of work-life balance, offering policies such as work-from-anywhere options and the ability to purchase additional holiday. Many of our teams benefit from hybrid working arrangements and flexible hours to accommodate personal schedules.

About Ocado Logistics

At Ocado Logistics, our workforce, technology, and customers collaborate closely to support the communities we serve. We embrace diversity and are committed to creating an inclusive and accessible workplace for all employees.

Ocado Group is an equal opportunity employer, ensuring that all potential employees are treated fairly and equitably, regardless of their background.

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