High-Value Client Manager, Global Partnerships
3 weeks ago
We are seeking a seasoned Customer Relationship Manager to join our team of industry professionals.
As our trusted partner, you will be responsible for delivering exceptional customer experiences across our global client base.
Your key responsibilities will include:
- Developing and implementing strategies to ensure seamless customer interactions from initial contract stages to post-event follow-ups.
- Fostering strong relationships with internal stakeholders to optimize strategic planning initiatives.
- Collaborating with cross-functional teams to create consistent account management approaches.
- Providing prompt customer resolutions and feedback to internal stakeholders when necessary.
- Continuously educating and engaging internal stakeholders on the importance of joined-up stakeholder liaison.
To succeed in this role, you will require:
A proven track record of working with high-value clients in a B2B sales or customer-led setting.
Excellent listening skills and the ability to prioritize customer requirements.
A collaborative attitude with strong stakeholder management and communication skills.
A solutions-focused mindset and a desire to deliver exceptional customer experiences.
What's in it for You?You will join a dynamic team that values diversity and inclusion, offering:
- A hybrid work model with flexible working arrangements.
- A comprehensive benefits package, including flexible vacation time, mental health days off, and access to wellness programs.
- Opportunities for professional growth and development through training and networking events.
- The chance to work on purpose-driven projects that make a positive impact on society.
- A globally recognized brand reputation for equality, diversity, and inclusion.
We are Thomson Reuters, a leading provider of information-enabled software and tools for legal, tax, accounting, and compliance professionals. We help these professionals do their jobs better, creating more time for them to focus on what matters most.
We are committed to upholding the rule of law, promoting transparency, and fostering a culture of inclusivity and respect.
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