Customer Experience Manager
2 days ago
We are seeking a highly skilled Customer Experience Manager to join our team at Superdry. As a key member of our CRM department, you will be responsible for managing our email campaigns and ensuring seamless customer experiences across all touchpoints.
Key Responsibilities:- Manage one CRM executive and provide guidance on email requirements, from product selection to imagery and copy.
- Develop creative content for email campaigns that resonate with our target audience.
- Ensure timely and accurate deployment of email campaigns worldwide.
- Collaborate with trading and brand teams to drive business growth through data-driven insights.
- Maintain competitor activity monitoring and share valuable insights with the marketing and creative teams.
To succeed in this role, you must possess excellent communication skills, attention to detail, and the ability to work collaboratively with cross-functional teams. You should also have experience in CRM communications, digital marketing, and proficiency in ESPs/CDPs.
Apart from these core skills, we value candidates who are passionate about delivering exceptional customer experiences, comfortable with numbers, and equipped with data analysis skills. If you're a strategic thinker with a flair for creativity, we'd love to hear from you
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Customer Experience Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Lowe Rental Ltd Full timeJob Description">Lowe Rental Ltd is seeking an Customer Experience Manager to manage the operational delivery of retail projects to meet customer requirements.">Key Responsibilities:">Develop and implement strategies to improve customer satisfaction and loyalty.">Manage the operational delivery of retail projects to meet customer requirements.">Arrange...
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Customer Experience Manager
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Experis Full timeJob OverviewAs a Customer Program Leader at Experis, you will be responsible for delivering exceptional customer experiences through effective program management. This role involves leading cross-functional teams to ensure program success, achieving business objectives, and driving customer satisfaction.Key Responsibilities- Act as the voice of the customer...
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Customer Experience Manager
2 days ago
Cheltenham, Gloucestershire, United Kingdom Austin Fraser Full timeAbout the RoleWe are seeking an experienced Program Lead to join our team at Austin Fraser. As a key member of our customer-focused organization, you will be responsible for leading cross-functional teams to drive program success and ensure customer satisfaction.Responsibilities:Lead and manage programs from initiation to delivery, ensuring timely completion...
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Customer Experience Manager
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Corecruitment International Full timeCorecruitment International is seeking a talented General Manager to lead our client's growing site in Cheltenham, with a focus on delivering exceptional customer experiences and driving business growth.The ideal candidate will have a strong background in hospitality management, with experience in managing daily operations, building high-performing teams,...
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Customer Experience Manager
2 days ago
Cheltenham, Gloucestershire, United Kingdom Superdry careers Full timeJob OverviewAn exciting opportunity has arisen for a talented individual to join our CRM team as a Customer Experience Manager. In this role, you will be responsible for managing one CRM executive and assisting in creating briefs for the design team.
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Customer Experience Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Pareto Full timeJoin our vibrant team at Pareto, a leading provider of customer experience management solutions. We are seeking a skilled Sales Growth Specialist to contribute to our continued success.About the RoleThis challenging role involves developing and implementing sales strategies to drive new business growth. You will work closely with the sales team to identify...
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Customer Experience Lead
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Oscar Wylee Pty Full timeJoin Our Team - Assistant Shop ManagerWe are looking for an experienced leader to join our team as an Assistant Shop Manager. In this role, you will work closely with our Store Managers to manage the day-to-day operations of our stores, ensuring compliance with company policies and procedures.About the RoleAs an Assistant Shop Manager, you will be...
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Customer Experience Executive
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom undisclosed Full timeWe are seeking a highly motivated Customer Experience Executive to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer experiences and driving sales growth.The ideal candidate will have a strong focus on customer satisfaction and a proven track record of success in sales and...
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Customer Experience Lead
7 days ago
Cheltenham, Gloucestershire, United Kingdom Oscar Wylee Pty Full timeWe're seeking a dedicated Customer Experience Lead to join our team at Oscar Wylee Pty. As a key member of our leadership team, you'll play a vital role in driving customer satisfaction and loyalty.Our company culture values teamwork, innovation, and customer-centricity. We believe in empowering our employees to take ownership of their work and contribute to...
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Customer Experience Specialist
1 week ago
Cheltenham, Gloucestershire, United Kingdom WOLVERINE WORLDWIDE INC Full timeJoin us as a Customer Experience Specialist and help us empower consumers every step of the way. In this exciting role, you'll be responsible for achieving sales targets, maintaining store standards, and ensuring cash management processes are followed.About the JobYou'll be the face of our brand, providing outstanding customer service and exceeding customer...
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Senior Sales and Customer Experience Manager
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Ferrari Formalwear & Bridal Full timeFerrari Formalwear & Bridal is seeking a Senior Sales and Customer Experience Manager to join our team in Cheltenham and drive sales while developing our team.We are looking for a highly motivated and well-organised individual with prior management experience, preferably in retail, who can connect with their team and possess the following skills:Prior...
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Customer Experience Coordinator
1 day ago
Cheltenham, Gloucestershire, United Kingdom Austin Fraser Full timeAustin Fraser's Cheltenham showroom is recruiting for an Automotive Service Host to provide exceptional customer experiences. As a key member of the team, you will be responsible for delivering outstanding service and support.The RoleAct as the first point of contact for all walk-in customers, providing exceptional customer service skills.Support the brand...
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Customer Experience Specialist
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Global Retail Brands Australia Pty Ltd Full timeAbout Global Retail Brands Australia Pty LtdWe are a fast-growing and dynamic company with over 160 stores nationally.We are passionate about delivering exceptional customer experiences and building strong relationships with our customers and employees.Sales and Customer Service SkillsCommunication and Presentation SkillsWorking with KPIs and Performance...
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Customer Experience Lead
23 hours ago
Cheltenham, Gloucestershire, United Kingdom This is an IT support group Full timeJob RoleWe are looking for a skilled and experienced supervisor to join our team. The successful candidate will be responsible for supporting the management team, driving sales growth, and improving customer satisfaction.About This RoleYou will support the management team to maximise sales and profitability, while ensuring a 'customer first' experience is...
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Customer Experience Ambassador
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Hollywood Bowl Full timeWe're looking for a skilled and motivated individual to join our team as a Customer Experience Ambassador. As a Team Member, you will be responsible for delivering exceptional customer service, maintaining high standards, and driving sales growth.Job DescriptionKey responsibilities include:Providing outstanding customer service, responding to queries, and...
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Customer Experience Executive
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom undisclosed Full timeWe are looking for a Customer Experience Executive to join our team and lead the delivery of exceptional customer experiences across all channels.About the TeamThis is an exciting opportunity to join a dynamic team that is passionate about delivering outstanding customer experiences and driving business growth. The ideal candidate will have a passion for...
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Customer Experience Advocate
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Glos Full timeCustomer Experience PartnerWe are seeking an exceptional individual to join our team at Glos as a Customer Experience Partner, based in Cheltenham, UK.Hourly Rate: £11.50/hourThis is a unique opportunity to work with a dynamic team and contribute to delivering exceptional customer experiences. As a Customer Experience Partner, you will be responsible for...
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Customer Experience Representative
1 month ago
Cheltenham, Gloucestershire, United Kingdom undisclosed Full timeCustomer Experience RepresentativeJob Title: Customer Experience RepresentativeWe are looking for an experienced Customer Experience Representative to join our team. As a key point of contact for our customers, you will be responsible for providing exceptional service, resolving issues, and promoting our products and services.About the Role:Deliver...
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Customer Experience Specialists
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Cineworld Cinemas Ltd Full timeThis exciting opportunity at Cineworld Cheltenham offers a competitive salary of around £16,000 - £19,000 per annum, depending on experience.As a Customer Experience Specialist, you'll play a vital role in ensuring that every customer has an exceptional experience at the cinema.Main Responsibilities:Providing Exceptional Customer ServiceFood and Beverage...
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Customer Experience Advisor
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeJob OverviewThis role presents an excellent opportunity for individuals seeking valuable work experience and additional income in Cheltenham, UK.The estimated salary for this position is £11.50/hour.We are looking for a talented individual to join our team as a Customer Experience Partner.Liaise with customers via phone, providing a friendly and...