Senior Sales and Customer Experience Manager

3 weeks ago


Cheltenham, Gloucestershire, United Kingdom Ferrari Formalwear & Bridal Full time

Ferrari Formalwear & Bridal is seeking a Senior Sales and Customer Experience Manager to join our team in Cheltenham and drive sales while developing our team.

We are looking for a highly motivated and well-organised individual with prior management experience, preferably in retail, who can connect with their team and possess the following skills:

  • Prior management experience, preferably in retail
  • Ability to deliver a unique and genuine customer experience
  • Proven ability to achieve sales, wages, and stock loss targets
  • A positive attitude and take pride in personal style and presentation
  • Ability to develop, coach, and mentor the team to achieve KPIs
  • Strong computer skills
  • Confident team leader with leadership skills, able to motivate staff, with experience in high-end customer service and excellent organisational skills

Our Benefits:

  • Competitive salary ($80,000 - $100,000 per annum) above award rates
  • Fantastic staff discounts
  • Staff incentives
  • Training and ongoing support

Why Work With Us:

We are passionate about providing exceptional customer experiences and are committed to delivering outstanding results. If you are a motivated and well-organised individual with a passion for sales and customer experience, please apply today.

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