Customer Experience Advisor
5 days ago
This role presents an excellent opportunity for individuals seeking valuable work experience and additional income in Cheltenham, UK.
The estimated salary for this position is £11.50/hour.
We are looking for a talented individual to join our team as a Customer Experience Partner.
- Liaise with customers via phone, providing a friendly and professional service.
- Respond to customer inquiries via inbound calls.
- Schedule appointments as needed.
- Reroute calls to internal colleagues when necessary.
- Ensure accurate filing of customer information in the database.
- Demonstrate a high level of literacy and numeracy skills.
- Effectively communicate with individuals at all levels.
- Exhibit exceptional telephone etiquette.
- Prior customer service experience is highly desirable.
- Proven proficiency in Microsoft Office 365 applications (Teams, Outlook).
- Comprehensive training provided.
- A supportive and collaborative team environment.
- Convenient free parking facilities.
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