Support Services Advisor

3 months ago


Cheltenham, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cheltenham, UK.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.
  • Offer accurate product and service information, ensuring customer satisfaction and loyalty.
  • Process customer orders, manage account information, and maintain accurate records of customer interactions.
  • Collaborate with other departments to ensure seamless customer experiences.
  • Assist with administrative tasks as needed.
Requirements:
  • Previous experience in a customer service role is highly desirable.
  • Excellent communication and problem-solving skills, with the ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work independently and as part of a team, with flexible working hours including weekends.
Benefits:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.
  • Flexible working options.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



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