Service Excellence Advisor

5 days ago


Cheltenham, Gloucestershire, United Kingdom CV-Library Full time
Job Description

We are seeking a skilled Service Excellence Advisor to join our team at First Base. In this role, you will be responsible for delivering exceptional customer service, ensuring that all customer interactions are positive and productive. Your primary goal will be to build strong relationships with our clients, drive customer satisfaction, and contribute to the growth and success of our company.

About the Company

First Base is a leading employer in the region, offering a dynamic and supportive work environment. We are committed to providing our employees with opportunities for career growth and development, as well as a comprehensive training program to help them succeed in their roles.

Key Responsibilities
  • Deliver exceptional customer service, ensuring all customer interactions are positive and productive.
  • Build strong relationships with our clients, drive customer satisfaction, and contribute to the growth and success of our company.
  • Maintain up-to-date knowledge of company products, services, and promotions.
  • Work closely with the operations team to ensure seamless order fulfilment and delivery.

Salary

The salary for this role is £28,000 - £33,000 per annum, depending on experience. As a valued member of our team, you will also enjoy a range of benefits, including opportunities for career growth and development, a supportive work environment, and a comprehensive training program.

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