Customer Experience Lead

1 day ago


Cheltenham, Gloucestershire, United Kingdom This is an IT support group Full time
Job Role

We are looking for a skilled and experienced supervisor to join our team. The successful candidate will be responsible for supporting the management team, driving sales growth, and improving customer satisfaction.

About This Role
  • You will support the management team to maximise sales and profitability, while ensuring a 'customer first' experience is delivered consistently.
  • You will be responsible for exceeding sales targets and acquisition targets for N.dulge, while maintaining stock accuracy and minimising stock loss.
  • You will communicate clearly and concisely with internal and external business partners to drive business opportunities.
Requirements
  • You will have excellent leadership and communication skills, with the ability to motivate and coach your team.
  • You will be able to analyse commercial reports to identify business opportunities and drive sales growth.
  • You will have strong prioritising and organisational skills, with the ability to manage multiple tasks and meet deadlines.
Salary Range

The salary for this role is estimated to be around £38,000 - £50,000 per annum, depending on experience.



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