Luxury Cruise Reservations Concierge

1 month ago


Southampton, Southampton, United Kingdom Carnival UK Group Full time
Job Description:

The Luxury Cruise Reservations Concierge (Dutch Speaking) role at Carnival UK Group offers a unique opportunity to work with luxury cruises and premium holiday experiences. As a Dutch-speaking concierge, you will be responsible for providing exceptional customer service and support to our guests, while also working closely with our travel advisors to ensure seamless experiences for all parties involved. We offer a competitive salary of £28,000 - £32,000 per annum, depending on experience, as well as a comprehensive benefits package that includes recognition schemes, employee discounts, and extensive learning opportunities. In this role, you will be responsible for responding to inbound calls and emails in both Dutch and English, as well as attending to the post-sale administrative needs of booked guests. You will also serve as a liaison between Dutch-speaking guests and travel advisors, ensuring that special requests and onboard needs are met.

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