International Travel Advisor

3 weeks ago


Southampton, Southampton, United Kingdom Carnival UK Full time

Cruise Line Reservations Specialist Job Description

We are seeking a highly skilled and motivated individual to join our team as a Cruise Line Reservations Specialist. As a key member of our reservations team, you will be responsible for providing exceptional service to our customers and ensuring that their cruise experiences are nothing short of unforgettable.

Main Responsibilities

  1. Respond to inbound calls and emails from customers inquiring about cruise itineraries and making bookings
  2. Attend to post-sale administrative needs of booked guests, including outbound calls and follow-ups
  3. Act as a liaison between guests/travel advisors and necessary departments to ensure special requests and on-board needs are met

About You

To succeed in this role, you will need to be fluent in Dutch and English (both verbal and written) and have previous experience in a customer service, sales, or travel environment. Our comprehensive range of benefits includes recognition schemes, employee discounts, regular office events, extensive learning opportunities, employee-led networks, and more.

The estimated salary for this position is £35,000-£45,000 per annum, depending on experience.



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