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Duty Operations Manager

4 weeks ago

Morden, Greater London, United Kingdom GLL Full time

Glenmore Leisure Centre is a vibrant and dynamic leisure facility seeking a highly skilled and motivated Duty Manager to join our team. As a Duty Manager, you will be responsible for ensuring the smooth operation of the centre, providing exceptional customer service, and leading a team of staff members.



Key Responsibilities:


  • Ensure the centre is secure and well-maintained at all times.
  • Manage the day-to-day operations of the centre, including supervision of staff and coordination of activities.
  • Develop and implement effective customer service strategies to enhance the customer experience.
  • Monitor and control centre budgets, including staff costs, supplies, and equipment.
  • Collaborate with other departments to ensure seamless operations and excellent customer service.


What You'll Need:


  • A strong background in leisure management or a related field.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to manage budgets and resources effectively.


What We Offer:


  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A dynamic and supportive work environment.
  • Access to a range of employee benefits, including discounted gym membership and exclusive discounts on leisure activities.


Please note that this is a permanent position based on a 40-hour average per week on a rota-based shift pattern. Salary - From £32, £33,663.52. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please apply today.