Centre Operations Manager
3 weeks ago
About Us
GLL is a charitable social enterprise owned by its staff, with a strong focus on delivering exceptional leisure services. As a centre operations manager, you will play a vital role in ensuring the smooth operation of our leisure centre.
Salary and Benefits
We offer a competitive salary range from £32,120.09 to £33,663.52 per annum, plus a range of benefits that make GLL a great place to work.
Job Description
The successful candidate will be responsible for managing the day-to-day operations of the leisure centre, including supervising staff, managing facilities, and providing excellent customer service. Key responsibilities include:
- Managing the pool area, including water quality, safety procedures, and equipment maintenance.
- Supervising staff on shift, allocating work tasks, and providing guidance and support as needed.
- Maintaining high standards of cleanliness, safety, and security within the centre.
- Ensuring effective communication and teamwork among staff, customers, and management.
- Developing and implementing action plans to improve operational efficiency and customer satisfaction.
Required Skills and Qualifications
To succeed in this role, you will need:
- Excellent leadership and communication skills.
- Able to work independently and as part of a team.
- Highly organized and able to prioritize tasks effectively.
- Able to manage conflicts and difficult situations professionally.
- Knowledge of health and safety regulations and protocols.
Benefits
As a centre operations manager at GLL, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative working environment.
- The chance to make a real difference in your community.
- Access to exclusive discounts and perks through our GLL Extras scheme.
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