Centre Operations Manager

3 weeks ago


Morden, Greater London, United Kingdom GLL Full time

About Us

GLL is a charitable social enterprise owned by its staff, with a strong focus on delivering exceptional leisure services. As a centre operations manager, you will play a vital role in ensuring the smooth operation of our leisure centre.

Salary and Benefits

We offer a competitive salary range from £32,120.09 to £33,663.52 per annum, plus a range of benefits that make GLL a great place to work.

Job Description

The successful candidate will be responsible for managing the day-to-day operations of the leisure centre, including supervising staff, managing facilities, and providing excellent customer service. Key responsibilities include:

  • Managing the pool area, including water quality, safety procedures, and equipment maintenance.
  • Supervising staff on shift, allocating work tasks, and providing guidance and support as needed.
  • Maintaining high standards of cleanliness, safety, and security within the centre.
  • Ensuring effective communication and teamwork among staff, customers, and management.
  • Developing and implementing action plans to improve operational efficiency and customer satisfaction.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent leadership and communication skills.
  • Able to work independently and as part of a team.
  • Highly organized and able to prioritize tasks effectively.
  • Able to manage conflicts and difficult situations professionally.
  • Knowledge of health and safety regulations and protocols.

Benefits

As a centre operations manager at GLL, you can expect:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative working environment.
  • The chance to make a real difference in your community.
  • Access to exclusive discounts and perks through our GLL Extras scheme.

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