Medical Receptionist

4 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Hartlepool & Stockton Health [H&SH] Full time

Job Summary

Hartlepool and Stockton Health GP Federation is seeking a skilled Medical Receptionist to join our team. As a key member of our practice, you will be responsible for providing exceptional administrative support to our patients and staff.

Main Duties

  • Operate the computerized appointment system, ensuring seamless patient scheduling and communication.
  • Manage patient registrations, including data sharing consent and SytmOnline services.
  • Process prescriptions, lab samples, and pathology tests, maintaining accurate records and ensuring timely completion.
  • Provide administrative support to our GP Registrars, including setting up electronic referrals and managing patient data.
  • Assist with cash receipts, outgoing post, and internal mail, maintaining a high level of organization and attention to detail.
  • Collaborate with our secretaries to resolve patient-related queries and provide excellent customer service.
  • Perform other administrative tasks as required, contributing to the smooth operation of our practice.

Person Specification

Essential

  • Ability to use information and communications technology safely and effectively.
  • Excellent communication and interpersonal skills, with a patient-centered approach.

Desirable

  • Training in receptionist/administrative duties and medical/clinical IT systems.
  • Previous experience in a receptionist role in a Primary Care setting.

About Us

Hartlepool and Stockton Health GP Federation is a medical training practice committed to improving the health and wellbeing of local people. We strive to provide excellent services that help people live their best lives, and we're looking for a dedicated Medical Receptionist to join our team.



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