Medical Receptionist

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Millrise Medical Practice Full time

Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Millrise Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Main Responsibilities

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a timely and professional manner.
  • Manage patient appointments, including scheduling, rescheduling, and cancellations, ensuring seamless communication with our clinical team.
  • Process patient information, including registration, updates, and correspondence, maintaining confidentiality and adhering to data protection policies.
  • Assist with administrative tasks, such as data entry, filing, and photocopying, ensuring accuracy and efficiency in our daily operations.
  • Collaborate with our clinical team to ensure smooth communication and coordination of patient care.

About Us

Millrise Medical Practice is a dynamic and patient-centered healthcare organization committed to delivering exceptional care and service. Our team is dedicated to providing a supportive and inclusive work environment, where every individual can thrive and grow.

Requirements

  • Previous experience in a medical reception or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in Microsoft Office and other relevant software applications.
  • A commitment to confidentiality, data protection, and patient-centered care.

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