Customer Success Advocate
4 days ago
We are seeking a motivated and detail-oriented Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for resolving complex customer technical issues, collaborating with internal stakeholders, and driving business outcomes.
Job Summary- Provide exceptional customer service by responding to and resolving complex technical issues in a timely manner.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Maintain and expand technical expertise in areas such as container technology, Kubernetes, and Linux administration.
Required skills include multiple years of technical support, technical consulting experience, or information technology experience; knowledge of container technology and fluency in Kubernetes; experience with Core Linux administration (boot process, file systems, network device and protocol configuration); and understanding of the Networking OSI model and related concepts.
Preferred qualifications include Microsoft Technology Certifications or CK A/AD/S; knowledge of Microsoft Cloud; knowledge of Open Shift, or Redhat technologies; knowledge of Windows Operating System and Virtualization concepts; knowledge of networking concepts including VIPs, NAT, DNS; knowledge of container specific networking concepts such as CNI; and knowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.).
-
Customer Success Advocate
1 week ago
Reading, Reading, United Kingdom eflow Global Full timeWe are looking for a highly skilled Customer Success Advocate to join our team and drive customer satisfaction and loyalty. As a Customer Success Advocate, you will be responsible for managing and nurturing relationships with our SME clients.The ideal candidate will have a proven track record in customer success or client relationship management, preferably...
-
Customer Success Advocate
2 days ago
Reading, Reading, United Kingdom Orama Solutions Full timeAt Orama Solutions, we are seeking a Customer Success Advocate to join our team. This exciting role will involve working closely with cross-functional teams to ensure the success of our Enterprise Browser solution.About the OpportunityThe ideal candidate will have 5+ years of experience in support roles, working directly with enterprise customers. They...
-
Patient Success Advocate
1 week ago
Reading, Reading, United Kingdom Montu UK Full timeUnlock Your Potential with Montu UKAbout Us: Montu UK is a pioneering cannabis company dedicated to revolutionizing the patient experience. Our mission is to improve the lives of millions through cannabis therapies, capitalizing on the rapid growth of medical and wellness markets.The Role: As a Patient Success Advocate, you will be part of our UK founding...
-
Reading, Reading, United Kingdom Seequent Full timeUnlock Your Potential with a Dynamic Customer Success RoleAt Seequent, we're dedicated to helping our customers derive maximum value from our subsurface software solutions. As a Customer Success Manager, you'll play a pivotal role in ensuring client satisfaction and driving business growth.About the OpportunityWe're seeking an experienced professional to...
-
Customer Success Manager
1 week ago
Reading, Reading, United Kingdom Talent Smart Limited Full timeWe are seeking a seasoned Customer Success Manager to lead our efforts in driving customer retention and growth.About the RoleThis is a unique opportunity to join Talent Smart Limited as a key member of our team. As a Customer Success Manager, you will be responsible for ensuring that our customers achieve their desired outcomes from our...
-
Customer Success Strategist
4 weeks ago
Reading, Reading, United Kingdom Aspen Technology Full timeThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Customer Success Liaison
1 week ago
Reading, Reading, United Kingdom Skill Dynamics Full timePurpose:You will be responsible for retaining and growing your assigned portfolio of customers from the onboarding phase through to annual renewal. This will be achieved by creating and maintaining long-term, trust-based relationships and developing additional business opportunities.Key Responsibilities:Work with assigned customers to provide learning...
-
Regulatory Advocate
2 weeks ago
Reading, Reading, United Kingdom Blake Morgan LLP Full timeJob OverviewWe are seeking experienced advocates to join our Regulatory team in Reading, London, Southampton or Cardiff. As a key member of our team, you will advise on regulatory investigations, present cases before tribunals and courts, and provide wider regulatory advice.About the RoleWe have an estimated salary range of £60,000 - £100,000 per annum,...
-
Senior Customer Success Manager
4 weeks ago
Reading, Reading, United Kingdom Rapid7 Full timeSenior Customer Success ManagerRapid7 Senior Customer Success Managers play a pivotal role in driving customer success. As expert problem solvers, they manage complex relationships with customers and drive strategic goals.About the RoleThe Senior Customer Success Manager is responsible for managing a defined book of business, ensuring customers successfully...
-
Enterprise Customer Success Strategist
2 weeks ago
Reading, Reading, United Kingdom Rapid7 Full timeRapid7 is seeking an experienced Enterprise Customer Success Strategist to join our Customer Success Team.About the RoleThe Enterprise Customer Success Strategist will be responsible for managing complex relationships with customers and driving long-term value realization through proactive engagement, problem-solving, and strategic planning.Key...
-
Customer Success Team Lead
4 weeks ago
Reading, Reading, United Kingdom eflow Global Full timeAbout the RoleAt eflow Global, we are seeking a talented Customer Success Manager to join our expanding team. As a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and success of our clients.Key Responsibilities:Develop and maintain strong, long-lasting relationships with clients.Understand clients' business needs and align...
-
Customer Success Team Lead
3 weeks ago
Reading, Reading, United Kingdom Oracle Full timeJob Summary:We are seeking a skilled Customer Success Team Lead to join our Cloud Applications Consulting team at Oracle. As a key member of our team, you will be responsible for managing and leading our customer success staff in delivering exceptional services to our clients across EMEA.Key Responsibilities:Lead and manage customer success teams to achieve...
-
AspenTech Customer Success Professional
3 weeks ago
Reading, Reading, United Kingdom undisclosed Full timeThe driving force behind AspenTech's success is its people. Their aspiration, desire, and ambition to push the envelope and challenge the status quo are qualities that drive the company forward. At AspenTech, you'll experience these qualities through a rich set of career development programs, community service projects, and social events that foster a sense...
-
Bilingual Customer Success Lead
1 week ago
Reading, Reading, United Kingdom Skill Dynamics Full timeRole OverviewSkill Dynamics seeks a highly motivated and customer-centric Bilingual Customer Success Lead to drive business growth by retaining and expanding existing customer relationships.
-
Customer Success Expert
1 week ago
Reading, Reading, United Kingdom Microsoft Full timeJob DescriptionAs a Technical Support Engineer at Microsoft, you'll be responsible for owning, investigating, and solving complex customer technical issues. This involves acting as an advisor to the customer, collaborating within and across teams, and leveraging troubleshooting tools and practices.This role offers a unique opportunity to accelerate your...
-
Senior Director of EMEA Customer Success
4 weeks ago
Reading, Reading, United Kingdom ExecThread Full timeExecutive Leader for EMEA Customer SupportAbout the Role:ExecThread is seeking an experienced Senior Director to lead our EMEA Customer Support team. As the key representative for EMEA in the global leadership team, you will be responsible for ensuring the delivery of world-class service to our customers in the region. Your primary focus will be on driving...
-
EMEA and APAC Customer Success Manager
1 week ago
Reading, Reading, United Kingdom Barracuda Networks Inc. Full timeAbout the RoleAs Regional Customer Success Lead - EMEA and APAC, you will be responsible for leading and managing international customer success teams. You will work closely with regional clients to ensure they achieve their desired outcomes with our solutions.This role requires a dynamic leader who can foster a collaborative, customer-focused culture within...
-
Senior Director of Customer Success EMEA
1 month ago
Reading, Reading, United Kingdom Fortinet Full timeJob Summary:We are seeking a highly experienced Senior Director of Customer Success EMEA to lead our customer success and support team in the EMEA region. As a key member of our global CS&S leadership team, you will be responsible for overseeing delivery activities, ensuring a world-class service for customers, and driving area-level profitability and...
-
Reading, Reading, United Kingdom Fortinet Full timeJob Overview:Fortinet is seeking a seasoned executive to lead our EMEA Customer Success & Support organization. This strategic role requires a results-driven leader with expertise in driving delivery excellence and revenue growth.About the Role:We are looking for a visionary leader to oversee all Customer Success & Support activities across EMEA,...
-
Technical Customer Success Expert
1 week ago
Reading, Reading, United Kingdom Fortinet Full timeCompany Overview:Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office.">Job Description:We are seeking a skilled Cybersecurity Solutions Manager to join our top-notch Fortinet organization. As a key member of our team, you will work closely with...