IT Help Desk Analyst

6 days ago


Belfast, United Kingdom Citigroup Inc. Full time
Key Responsibilities

This Technical Support Professional role requires the ability to respond to inbound calls to the Premium Client Service Centre in a professional and efficient manner. The successful candidate will deal with and resolve desktop issues over the phone and by remote console.

They will also function as part of a complete service team providing solutions to meet customer needs and improve products and services. Exceptional customer service skills are essential for this role as the individual will act as the face of Technology to our client base.



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