Help Desk Technician

2 weeks ago


Belfast, United Kingdom VanRath Full time

VanRath requires a Help Desk Technician to provide first-class IT support across multiple locations in Northern Ireland. You will be responsible for resolving user issues, maintaining systems, and working collaboratively with other IT professionals.

Main Responsibilities:
  • Deliver high-quality IT support to users in Belfast and surrounding areas.
  • Troubleshoot hardware and software problems, providing detailed guidance and documentation.
  • Manage user accounts, perform routine system checks, and escalate complex issues.
  • Foster strong relationships with users, IT colleagues, and external partners.
Requirements:
  • Minimum 2 years of experience in IT support, preferably in a Microsoft 365 environment.
  • Relevant qualifications, such as HNC/HND or NVQ Level 3 with ICT content.
  • Proven technical skills, including experience with Active Directory and proficiency in Microsoft 365 tools.
  • Strong verbal and written communication skills.
  • A valid UK driving license and access to a business-use vehicle.

£28,000 per annum



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