Technical Help Desk Engineer

2 weeks ago


Belfast, United Kingdom MCS Group Full time

MCS Group is recruiting for a Technical Help Desk Engineer to join their team in Belfast. In this role, you will provide advanced technical support to clients, utilizing your knowledge of IT systems and applications to resolve complex issues.

About the Role
  • Act as a primary point of contact for escalated technical issues
  • Provide expert-level technical support and guidance to clients
  • Collaborate with project teams during client site visits for new installations and IT upgrades

This role offers a competitive salary of £28-35k, dependent on experience, and flexible working arrangements with occasional travel to client locations. You will have the opportunity to develop your skills and gain new certifications, applying them in real-world scenarios.

Key Requirements
  • A valid driver's licence
  • Hands-on experience with Microsoft Azure and Office 365, especially SharePoint
  • Demonstrated expertise in troubleshooting network issues, backup technologies, and other complex IT problems

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