IT Help Desk Analyst

2 weeks ago


Belfast, United Kingdom Citigroup Global Markets Limited Full time
Key Qualifications
We are looking for a highly skilled individual with excellent technical knowledge and customer service skills. The ideal candidate will have a strong background in desktop support, with experience in Active Directory and other relevant technologies. They will also possess exceptional communication skills, able to articulate complex technical information to non-technical stakeholders. In addition, they will have a solid understanding of IT infrastructure, including networks, systems, and applications.

Tech Requirements
  • MS Office Professional
  • MS Outlook / Exchange
  • Good Understanding of TCP/IP/DHCP/DNS Networks
  • Android/Apple Mobile Devices
  • Apps (Blackberry Work, Blackberry Access, Airwatch)
  • Windows 10 and Windows 11 Desktop O/S
  • VMware Horizon Client
  • Windows Remote Assistant (WRA)
  • Active Directory

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