IT Help Desk Analyst
2 weeks ago
We are looking for a highly skilled individual with excellent technical knowledge and customer service skills. The ideal candidate will have a strong background in desktop support, with experience in Active Directory and other relevant technologies. They will also possess exceptional communication skills, able to articulate complex technical information to non-technical stakeholders. In addition, they will have a solid understanding of IT infrastructure, including networks, systems, and applications.
Tech Requirements
- MS Office Professional
- MS Outlook / Exchange
- Good Understanding of TCP/IP/DHCP/DNS Networks
- Android/Apple Mobile Devices
- Apps (Blackberry Work, Blackberry Access, Airwatch)
- Windows 10 and Windows 11 Desktop O/S
- VMware Horizon Client
- Windows Remote Assistant (WRA)
- Active Directory
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