Help Desk Specialist III Position
4 weeks ago
**Global Market Impact**
We are seeking a highly skilled Phone Computing Support Expert to join our team at CME Group. This is a unique opportunity to make a significant impact on global markets.
The estimated annual salary for this position is $65,000 - $85,000, based on experience and qualifications.
Key Responsibilities:In this role, you will provide expert-level support to internal employees via phone, resolving complex computing issues and escalating problems when necessary.
You will work closely with users who have not been able to resolve their issues through the first call and answer initial user calls during peak times.
The ideal candidate will possess strong technical skills, excellent communication abilities, and around 2-3 years of help desk support experience in a corporate environment.
Working Conditions:
- A standard 7am to 4pm shift pattern
CME Group offers a dynamic work environment, competitive compensation, and opportunities for professional growth and development.
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