Virgin Money Client Support Specialist

4 days ago


Kilmarnock, East Ayrshire, United Kingdom Teleperformance Full time
About the Job

We are looking for an experienced Digital Banking Customer Care Agent to join our team at Teleperformance and provide top-notch customer service to Virgin Money clients.

Responsibilities:
  • Take inbound calls from customers and resolve their queries related to digital services.
  • Guide customers on how to use digital banking services and answer their questions.
  • Work collaboratively with other team members to ensure that customers receive the right support.
What We Offer:
  • A competitive salary of £44 per hour.
  • A comprehensive training program to help you grow professionally.
  • A range of benefits, including flexible shifts, pension scheme, employee welfare support, and exclusive discounts.
Qualifications:

To succeed in this role, you should have experience in financial services, digital literacy, and strong communication skills. You must also be flexible and able to work well under pressure.



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